TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
353 results found
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Prevent Unestablished Clients from Signing up for Client Portal Account
Current, if the client portal login link displayed anywhere publicly anyone who clicks that link can sign up for a Client Portal account and become a client. They will be added to the Provider's client list as well. Would like to prevent non-established clients from doing this.
1 voteA new client portal setting allows you to prevent prospective clients from creating a client portal account. Click the following link to learn more: https://support.therapybrands.com/s/article/4415876210452-Client-Portal-Settings-for-Your-Oganization-TheraNest
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Filter authorization reports to remove archived clients
Allow me to filter the authorization reports to include/exclude archived clients.
1 voteThis has been released and is now available as of 01/17/24. Click the "What's New" icon in the top right of Theranest to find out more.
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Bill by location NPI and Tax ID
Allow me to bill using a different NPI and tax ID rather than the one that's set for my organization.
10 votes -
Add reason field for rescheduled appointments
Allow me to enter a reason if I reschedule an appointment.
11 votesThank you for your interest in adding this functionality to TheraNest! We have added the ability to collect additional data when rescheduling appointments, including a Reason field. This feature will be released to all customers in the coming months.
Thank you for being TheraNest Customer!
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Display duration in hours on Detailed Attendance Report
Display the duration of the appointment in hours on the Detailed Attendance Report rather than minutes.
1 voteYou can now view total hours based on your filtering results in the new Totals box on the new Detailed Attendance Report in Beta. You can see this article for more information: https://support.therapybrands.com/s/article/360051724392-Detailed-Attendance-Report-TheraNest
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Update appointment status on upcoming progress notes
Allow me to update the appointment status if a progress note has already been created. Sometimes we create the shell of the note early, but if the appointment is still "upcoming" we can't change the status.
4 votesProgress Notes cannot be signed, submitted, or approved when linked to an appointment that has an Upcoming status. Staff will still be able to begin drafting a Progress Note while the appointment is upcoming.
We made this improvement to adhere to documentation best practices, and to prevent document conflicts and potential billing issues.
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Populate box 24H on the CMS form
Have TheraNest populate box 24H on the CMS 1500 form.
21 votesWe've made updates to include EPSDT information on electronic and paper claims.
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Add the DAST as an intake form
Add the DAST as an intake form so I don't have to recreate it using Dynamic Forms.
1 voteThe DAST-10 has been added to your organization's Dynamic Forms. This form is currently archived. You’ll need to unarchive it to use it at your organization.
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Add AUDIT as an intake form
Have TheraNest add the AUDIT to the list of intake forms so that I don't have to create it myself.
4 votesAUDIT-C has been added to your organization's Dynamic Forms. This form is currently archived. You’ll need to unarchive it to use it at your organization.
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Bring Back Ability To Save Default Calendar View
Please bring back the ability to save my default calendar view to something other than Agenda. As someone who views multiple providers' schedules at a time, Agenda view is unusable to me. This feature seems to have been disabled with the new "update."
7 votesYour default calendar view can be set under your Preferences. https://theranest.zendesk.com/hc/en-us/articles/360052498031-Set-Up-Calendar-Appearances-Preferences
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Update Wiley treatment planner and progress notes
Update the Wiley Treatment Planner and Progress Notes because some of the information seems outdated.
17 votes -
Add treatment plans and assessments to notes awaiting signature
Add treatment plans and initial assessments to the new Notes Awaiting Signature feature.
10 votesTreatment plans and assessments will now appear on the Notes Awaiting Signature page for review and approval.
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Customized grid for archived clients
Allow me to customize the grid for archived clients and view "only" the information in the grid.
4 votesA ‘customize grid’ option has been added to the archived clients list so you can view more information for archived clients.
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Don't require a social security number for eligibility checks
Don't require a SSN for eligibility checks because we typically don't need it to check a client's eligibility and we have some clients who refuse to provide it.
8 votesA social security number is no longer required when running eligibility checks.
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Notify the contact when they receive a secure message
When I send a secure message to someone in my client's contact network, send them an email letting them know there's a new secure message on the portal.
15 votesWe corrected an issue where members of a client’s Contact Network did not receive an email notification when they had a new secure message on the Client Portal.
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Have a separate appointment reminder for telehealth
Allow me to customize an appointment reminder template for just telehealth sessions.
7 votesIf your organization subscribes to our integrated Telehealth solution, a new Telehealth appointment reminder template is now available for phone, text, and emailed appointment reminders. If you have reminders enabled, your existing email and text reminder templates have been copied over. A default template is provided for phone reminders. These can be customized to provide specific information to your clients about Telehealth appointments.
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Show client flags when viewing archived clients
Allow me to view the client flags when viewing the list of archived clients.
8 votesClient flags can now be selected as a customized grid option when viewing archived clients.
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Add an intake form for "No Secrets Policy"
Add an intake form for "No Secrets Policy" so I don't have to create it from scratch.
1 vote"No Secrets" Policy for Couple/Family has been added to your organization's Dynamic Forms. This form is currently archived. You’ll need to unarchive it to use it at your organization.
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Display medication frequency in dynamic progress note
I'm subscribed to ePrescribe and when I use the Active Medication dynamic form element I want to see the medication frequency pulled into the progress note.
1 voteFor organizations subscribed to E-Prescribe, if a Dynamic Progress Note has been created with the Active Medications form element, the medication directions will now be displayed in the progress note.
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Remove appointment time on invoice & superbill
Remove the appointment time on the invoice and superbill and just show the date of service.
7 votesThe appointment will no longer be displayed on superbills.
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