TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
109 results found
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Send secure message alert to client's secondary email address
It would be great if the email sent to clients alerting of a secure message could be sent to both the primary and secondary email addresses on file in TheraNest. This would be especially helpful for minor clients with divorced parents.
23 votes -
Send portal messages to email
If a client messages me from the client portal, have it directed to my email similar to how it's done when case notes are signed.
2 votes -
Show client note on payment alert
When a client makes a payment through the client portal, if they also include a note with the payment then show the note on the payment alert that I receive in TheraNest.
7 votes -
Make practice chat alert more prominent
It's difficult to tell I have a message from a colleague using the practice chat because the notification doesn't stand out enough.
2 votes -
Alert staff when files are added to client Clinical Documents and Staff Documents
It would be helpful if staff could receive an alert whenever an administrator or another staff person adds a document to the client's clinical documents and when an administrator adds a document to the staff's document tab
8 votes -
Disable allowing clients to cancel via text reminders
Allow me to disable allowing clients to cancel and confirm appointments through the text reminders they receive.
7 votes -
Remove deactivated staff from practice chat
Remove all staff that have been deactivated from practice chat, otherwise, it's hard to find the person I'm looking for.
24 votes -
Notify staff when they have been assigned a new client
Send a notification to the staff member when a new client or prospective has been assigned to them.
18 votes -
Sound alert for new practice chat message
Allow me to turn on the option to receive an audible alert when I receive a new practice chat message.
17 votes -
Send secure message/email to people outside organization
Allow me to send secure and HIPAA-compliant emails from TheraNest to individuals outside of my organization (such as insurance, other care providers, etc.).
82 votes -
Add CC function for secure messages
Allow me to CC members of a client's contact network when sending a secure message. We see minors and when communicating with the client I need to include their parent(s) or guardian(s).
5 votes -
Notification for client portal account creation
Notify me when a client registers for the client portal so I can follow up with a phone call if they don't schedule an appointment.
51 votes -
Add GIFs to Practice Chat
Allow me to add GIFs to my practice chat messages.
2 votes -
Remind staff to complete the treatment plan
Set an alert to remind the therapist that the Treatment Plan is due after the 3rd visit
73 votes -
Send alert when clients enter or update information in Client Portal
The client portal can be used for new clients to enroll but if they misclick or forget something we could easily be missing out on new clients. I am suggesting you work on a notification system that notifies someone when a new client has entered something even with out submitting intakes paperwork.. this way we can reach out to them and see if they need help.
40 votes -
Provide automatic alerts for missing progress notes
It would be helpful to be able to select a client and the system automatically alert you to missing progress notes.
132 votes -
Turn off notification options for supervisee/supervisor review
It is annoying to receive many notifications that my supervisees have completed a case note. I would like to be able to turn the notifications off.
34 votes -
Specify type of notifications for different actions/triggers
I want to choose whether I get notifications about certain things in TheraNest and how those notifications are sent. For certain things, an in-app alert is enough, but for other things I might want to be alerted in several ways (like text, email and in-app).
12 votes -
Allow copying and pasting text from secure messages
Allow me to copy and paste information that is sent or received from a secure message. Sometimes we have standard messages that we send clients and it would be easier to copy and paste from an old message.
11 votes -
Custom appointment reminders based on service type
It would be very helpful to allow for custom reminders based on the type of service instead of just one generic reminder. For example, we offer individual therapy, but also have providers who conduct school observations or attend IEP meetings. It would be helpful if we could have a custom reminder that lets parents know a provider is observing their child at school so they just need to let us know if the child is sick that day. We would then have a different reminder email that would go out to individual therapy clients whom we are actually expecting to…
27 votes
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