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TheraNest App

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109 results found

  1. Sort secure messages

    Allow me to sort the secure messages so I can see them from oldest to newest.

    1 vote

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  2. Automatic out-of-office reply for portal messages

    If a client contacts me through the client portal while I'm away, allow me to set up an automatic out-of-office reply and the option to have those messages forwarded to another staff member.

    64 votes

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  3. Specify who receives notifications for portal payments

    When a client makes a payment on the portal, the staff member assigned to the invoice will receive a notification. Allow me to specify who receives this notification because we only need certain people to be notified.

    10 votes

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  4. Set which staff receive treatment plan reminders

    Allow me to set which staff members need to receive a treatment plan reminder for a client instead of the reminder going to all assigned staff.

    4 votes

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  5. Display client's first name and last initial when receiving text response notifications

    As an admin, when I receive a text message that a client has responded to an appointment reminder it only displays the client's first and last initial. Instead, display the client's full first name and last initial. I work with hundreds of clients at my practice and it's hard to determine who texted me when it's just the initials displayed.

    5 votes

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  6. Acknowledge each practice chat message

    If we have a conversation thread in practice chat, each message gets marked (or checked) when I view it, even if I've really only viewed the most recent one and not the prior messages. Have it so we have to acknowledge each message individually so the sender knows if the message has been read or not.

    2 votes

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  7. Notify me when client turns 18

    Notify me when a client turns 18 as there are new forms/protocols that need to be filled out as they transition to adult counseling.

    82 votes

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  8. Add spellcheck

    Add spellcheck to TheraNest so I can catch spelling mistakes more easily.

    51 votes

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  9. Secure messaging to Groups

    Allow me to send a secure message to a group by typing in the group name rather than having to type in each individual member.

    7 votes

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  10. Add practice name to all email notifications I receive from TheraNest

    We have multiple TheraNest accounts and with some email notifications I receive (e.g. new practice chat messages, support messages) it doesn't specify which of my TheraNest accounts it applies to, so I have to log into each account just to find it.

    1 vote

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  11. Have enter key insert sentence and paragraph breaks into secure messages

    When I compose a secure message, the enter key doesn't actually enter a break. If I hit the enter key once to start a new line after I send the message the new line doesn't appear. All my text runs together.

    1 vote

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  12. Opt out of chat messages when a user is deactivated

    When a staff member is deactivated, a message pops up in our practice chat saying the staff member has left the conversation. Allow me to opt out of having these displayed because they clutter our chat.

    5 votes

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  13. Send text message to multiple clients

    Allow me to send a text message to multiple clients like I can with portal messages.

    2 votes

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  14. Add signature to secure messages

    When sending a secure message from TheraNest to the client portal, allow me to include my signature.

    36 votes

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  15. Manage all in-app and email notifications

    Allow me to manage all email and in-app notifications in one place.

    7 votes

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  16. Draft secure messages

    When sending a secure message to a client, allow me to compose and save a draft. I may need to jot some things down and then come back to edit and send later.

    16 votes

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  17. Automated birthday message to clients

    Allow me to set a birthday message that is automatically sent to clients on their birthday.

    22 votes

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  18. Disable signed progress note email notifications

    Disable email notifications for supervisees when supervisor signs progress note (currently receive an email for each progress note signed).

    10 votes

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  19. Notification for uploads to general documents

    Notifcation when someone uploads documents to a client's general documents, similar to how you receive notifcation when a client completes forms online. Our office staff misses important documents being uploaded to client's general documents because the therapists forget to notify us themselves.

    4 votes

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  20. Text notification for client portal messages

    Send me a text notification when a client sends a message through the client portal.

    12 votes

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