TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
319 results found
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Authorize client's credit card
Allow me the option to place holds / authorizations on client credit cards so we can make sure the funds are there to cover the cost of services.
4 votes -
Automatically send invoices to clients
Allow me to automatically send invoices to clients.
5 votes -
Don't allow staff to record credit card payments
Allow me to turn off the ability for staff members to record credit card payments because all credit cards should be charged through our integrated payment processor.
5 votes -
Add zero dollar payments on manual insurance payments
When working in Manual Insurance Payments, allow me to apply zero-dollar payments.
5 votes -
Multiple Type 2 NPIs
Allow me to add another Type 2 NPI to my organization and choose which NPI is submitted to a payer. Right now I have to create a separate location for each payer to make sure they get the right NPI.
2 votes -
21 votes
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Add email address field for payers
When managing my payers in TheraNest, allow me to add their email address in their contact information.
1 vote -
Choose how often billing automation features run
Allow me to choose how often the billing automation features run. Currently they run every night, and we'd like for them to run more frequently so we can get claims out the door faster.
1 vote -
Display payer on superbills based on effective date
Display the payer on the superbill based on the effective date of the payer.
1 vote -
Search insurers when adding an insurer to a client
Allow me to search for insurers when adding an insurer to a client so I don't have to scroll through a long list.
2 votes -
Allow admins to receive all authorization reminders
As an admin, allow me to receive all authorization reminders without having to assign myself to each client.
2 votes -
Update insurance for future date
Allow me or my clients to update their insurance information with a future start date and then have that insurance kick in on that effective date. This would be very helpful for clients who are changing plans for the New Year.
5 votes -
Calculate client's coinsurance rate
Allow me to put in a client's coinsurance and the rate and have it auto-calculate.
4 votes -
Automatically add late fee to unpaid invoices
Allow me to automatically add a late fee to invoices that haven't been paid in a certain number of days.
1 vote -
Batch payments for insurance credit cards
Allow me to run batch payments for insurance credit cards.
1 vote -
Receive alert of rejected claim
As a biller, allow me to receive an in-app alert if a claim has been rejected.
3 votes -
Add verified date to client's insurer
When adding or editing insurance to a client and specifying who the client's insurance was last verified by, allow me to also note the date it was last verified.
1 vote -
Charge saved payment method without entering CVV
Allow me to save a card on file and charge it later without having to enter the CVV for the first charge.
12 votes -
Adjust filter results in Manual Insurance Payments without losing data
When working in Manual Insurance Payments, if I've started to enter write-offs and payments but realize I may have missed a service date in the payment, allow me to adjust the date filter without losing all the data I've entered.
1 vote -
Add message when sending one time payment link
Allow me to include a message when sending a one-time payment link to a client.
6 votes
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