Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

TheraNest App

We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

317 results found

  1. Don't allow staff to record credit card payments

    Allow me to turn off the ability for staff members to record credit card payments because all credit cards should be charged through our integrated payment processor.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Add zero dollar payments on manual insurance payments

    When working in Manual Insurance Payments, allow me to apply zero-dollar payments.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. 21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Choose how often billing automation features run

    Allow me to choose how often the billing automation features run. Currently they run every night, and we'd like for them to run more frequently so we can get claims out the door faster.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Display payer on superbills based on effective date

    Display the payer on the superbill based on the effective date of the payer.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Allow admins to receive all authorization reminders

    As an admin, allow me to receive all authorization reminders without having to assign myself to each client.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Calculate client's coinsurance rate

    Allow me to put in a client's coinsurance and the rate and have it auto-calculate.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Automatically add late fee to unpaid invoices

    Allow me to automatically add a late fee to invoices that haven't been paid in a certain number of days.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Batch payments for insurance credit cards

    Allow me to run batch payments for insurance credit cards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. Update insurance for future date

    Allow me or my clients to update their insurance information with a future start date and then have that insurance kick in on that effective date. This would be very helpful for clients who are changing plans for the New Year.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. Add verified date to client's insurer

    When adding or editing insurance to a client and specifying who the client's insurance was last verified by, allow me to also note the date it was last verified.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Charge saved payment method without entering CVV

    Allow me to save a card on file and charge it later without having to enter the CVV for the first charge.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Adjust filter results in Manual Insurance Payments without losing data

    When working in Manual Insurance Payments, if I've started to enter write-offs and payments but realize I may have missed a service date in the payment, allow me to adjust the date filter without losing all the data I've entered.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Ability to type into "Insurer" dropdown when adding an insurer to a client

    It would save time if we had the ability to type into the "Insurer" dropdown when adding a new insurance to a client profile. This way we don't have to scroll through all of them.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Receive alert of rejected claim

    As a biller, allow me to receive an in-app alert if a claim has been rejected.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. View ERA payments by payer

    Allow me to see ERA payments for each payer including the total amount and where the payment was allocated.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Show payment method when viewing invoice details

    When viewing the details of an invoice show whether it was a client payment or insurance payment under "Invoice Payments and Refunds" and "Unapplied Payments".

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Add message when sending one time payment link

    Allow me to include a message when sending a one-time payment link to a client.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. View place of service on client's ledger

    When I'm viewing a client's ledger and all of their open invoices, allow me to see the place of service code associated with each invoice.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Allow ERA to auto process with posted client payment

    When you automate ERA processing, an ERA will not auto process if there is a client payment posted to an invoice. Our practice collects copays and coinsurance at time of service, so the vast majority of our invoices have client payments posted to them.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

← Previous 1 3 4 5 15 16
  • Don't see your idea?

Feedback and Knowledge Base