TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
320 results found
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Filter batch invoicing by note status
When processing existing invoices, allow me to filter invoices by whether the notes are complete or incomplete.
11 votes -
Create new claim tab after paid/processed
Create a new claim tab after the Paid/Processed tab that I can move claims into manually once I've verified that they've actually been paid.
3 votes -
Send a copy of a client's statement to other staff members
When sending a statement to a client, allow me to send a copy to any staff member that's assigned to the client.
2 votes -
Add copay to ERA received claim tab
When viewing the ERA received claim tab, allow me to customize the grid to view the copay.
4 votes -
Archive insurers
Allow me to archive insurers. I may want to keep them on file but don't want to delete them from TheraNest.
1 vote -
Create refunds for non-credit card payments
Allow me to mark a cash, check, etc. payment as refunded in TheraNest rather than just applying a credit to a client's ledger.
3 votes -
Filter by one or more appointment statuses under batch invoicing
Allow me to show/hide invoices that are linked to no-shows, rescheduled, and canceled appointments when using the batch invoicing feature. I may want to hide them all or only hide cancellations.
7 votes -
Show refunds on statements
When printing a client's statement, show any refunds that were applied.
6 votes -
Check claim for telehealth modifier
When I submit a claim for a telehealth session, have the claim scrub return an error if a modifier is not attached so I can correct it.
4 votes -
Provide more plan information when running eligibility checks
When running eligibility checks, the returned information should provide more information about the client's plan such as the deductible amount, copay, etc.
7 votes -
Delete authorizations
Allow me to delete a client's authorization regardless of it's status.
1 vote -
Enter numerical value for month when adding a credit card
When adding a credit card for a client, allow me to enter a numerical value for the month the card expires rather than selecting the month name from a drop-down.
1 vote -
View appointment notes on the invoice
When creating an invoice, allow me to see any appointment notes that were entered for the appointment. Our organization uses appointment notes to indicate billing information that the biller needs to know when invoicing/billing the appointment.
1 vote -
More matches when searching invoices by date
When searching a client's invoices by date, allow me to only type in a 1 digit day or two-digit year. Right now the search is too restrictive and my formatting has to be very specific.
1 vote -
Exclude rendering NPI on per-claim basis
Instead of just being able to check the box in the insurance information to include or not include the rendering provider's NPI, allow me to include or exclude the rendering provider's NPI on each individual claim.
1 vote -
Process payment and write off balance for multiple adjustment types
When processing an ERA, allow me to process the payment and write off the balance if there are multiple adjustment types.
3 votes -
Show clients flags on ledger
Allow me to view the client's flag(s) when on their ledger.
17 votes -
Hide canceled and no-show appointments when creating batch statements
Allow me to hide canceled, no-show, and rescheduled appointments from appearing on batch statements. We give superbill-level statements to our clients to submit to insurance and having these appointments on there is causing some confusion with their payers.
4 votes -
Deductible ERA Functionality
As a biller, it would be more efficient if the 0.00 pays related to the deductible would automatically adjust the client amount due based on the information sent on the ERA.
2 votes -
Customize ERA Auto Processing
We would like to be able to add adjustments codes to be auto processed on the ERA rather than having to manually process those ERAs that have these adjustments on them.
1 vote
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