TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
320 results found
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Set payment override amount by case
Allow me to set the payment override amount by case rather than at the client level.
1 vote -
Indicate if payment was HSA/FSA
When charging a client's credit card, allow me to indicate if the card used was an HSA/FSA card.
1 vote -
View claim number in claim tabs
Allow me to easily view the claim number in the claim tabs. When I talk to payers they typically refer to claim numbers and it would be easier to find the correct client and claim if I could search by this in TheraNest.
6 votes -
View claim number in claim tabs (non-Apex)
As someone who doesn't submit claims through Apex, allow me to customize the claim tabs so that I can view the claim number.
3 votes -
Charge one co-pay per session per day
I was wondering if there's a way to set up a preference for the system to only charge 1 copay per day? When there are 2 sesions in 1 day, let's say a fam session and individual.
1 vote -
Cancel refunds
Allow me to cancel a refund that I've started processing.
1 vote -
Only allow admins to change billing provider on invoices
Only allow admins to change the billing provider on invoices, or have a separate permission for billers. We have some staff members that are selecting the wrong billing provider when creating invoices for their clients.
1 vote -
Have "group all appointments onto single claim" checked by default
When creating invoices, have the "group all appointments onto a single claim" checked by default so I don't have to check it every time.
5 votes -
Download batch payment errors
Allow me to download the errors for batch payments so I can track credit card declines.
2 votes -
Default rendering provider per case
Allow me more flexibility when setting the default rendering provider. If a client has more than one open case, we end up having to change the default rendering provider every time.
1 vote -
Add changes to insurers in the activity log
If a staff member changes information or settings for an insurer then log those changes in the activity log.
1 vote -
Set order of CPT codes on claims
Allow me to set the order for how the CPT codes should be displayed on claims.
3 votes -
Use REV codes for billing
Allow me to use REV codes for billing.
1 vote -
Set default rendering provider for self-pay clients
Allow me to set a default rendering provider for self-pay clients so that the rendering provider can appear on invoices. Right now I can only set a default rendering provider for clients that use insurance.
5 votes -
Search claims in Paid/Processed tab by processed date
Allow me to search the claims in the Paid/Processed tab by processed date rather than the submitted date.
4 votes -
Split service charge across invoices for groups
If I create an invoice for a group appointment, have the charge be split across all members of the group rather than each member getting charged the full amount.
1 vote -
Identify which plan paid in ERA
In the ERA, allow me to view the insurance plan because we have some clients that have two plans under the same payer (e.g. Anthem).
2 votes -
Alert me when a credit card is declined
Send me an in-app alert when a client's credit card is declined or have the alert appear on the client's ledger so I can make sure to update the information as I'm working in the client's profile.
3 votes -
Sort table when processing existing invoices
When processing existing invoices, allow me to sort the columns in the results table so I can sort it by the provider, DOS, etc.
16 votes -
Display both the physical and the bill to address on the invoices to appear on the
Allow me to show both the physical address and the billing address on the invoice.
1 vote
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