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Jason

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  1. 26 votes

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    Jason commented  · 

    ...it also constitutes a poor client experience when they show up for an appointment they think was scheduled, but it wasn't actually confirmed and/or a therapist never saw it!

    Vice versa is also true--when a therapist shows up for a session they thought was happening, and a client cancelled it without ever being given explicit control over scheduling online...this automatic setting is a pain.

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  2. 42 votes

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    Jason commented  · 

    We have a similar problem--our intake staff need administrative privileges to create case files, etc, but also need clinical supervision...and supervisors should not have to have admin privileges to review progress notes for such supervisees...

  3. 24 votes

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    Jason commented  · 

    Much needed for our practice, as well. To make our service types work, "2 units" counts as one 50-minute session (1 unit is a 30-minute session), which is very poorly reflected on superbills. It looks like we've billed for 2 sessions at CPT code 90834, when we've really only billed for ONE session. This creates headaches for our staff, clients and their insurance companies...and looks like we're trying to commit fraud. Please do fix this.

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  4. 132 votes

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  5. 66 votes

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  6. 61 votes

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  7. 36 votes

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  8. 119 votes

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  9. 243 votes

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  10. 195 votes

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  11. 233 votes

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  12. 151 votes

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  13. 229 votes

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  14. 223 votes

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  15. 160 votes

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  16. 194 votes

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  17. 839 votes

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  18. 109 votes

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    Jason commented  · 

    PLEASE...Pretty please?

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    Jason commented  · 

    Hi There!

    Is there a way to add a feature so individual clients who do not wish to receive appointment reminders (but otherwise DO want to be able to receive emails from therapists) can have their reminders turned off? Maybe an option in the client details that allows us to turn off appointment reminders for this client?

    Thanks!

  19. 225 votes

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  20. 359 votes

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