TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
319 results found
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Ability to apply refunds to current date instead of date of service
Allow me to apply a refund for the current date rather than the date the card was initially run to keep our accounting accurate.
2 votes -
Display transaction details for payments throughout client Ledger
The client statement has a column for the transaction description that includes details about the payment number and the type of payment that was received. After charging a credit card, I have no way to go back and know which card was charged when they have more than one on file. Please show the last four digits on the payment history and /or the receipt.
10 votes -
Create service types with modifiers per payer
Allow me to specify what modifiers each payer requires for specific service types so I don't have to create a separate service type for each payer.
6 votes -
Identify $0 payments on ERAs
Allow me an easy way to see ERAs that have had a $0 payment.
2 votes -
Remove reply-to email when sending invoices and statements
Remove my email address as the sender when I email a superbill or statement to the client. The sending email is a "do-not-reply", but it lists my name and email address as the "reply-to" email so clients reply to me.
6 votes -
Claim tracking for paper claims
Allow me to mark which payers use paper claims and a way to track and manage those separately.
8 votes -
Transfer invoice line items to another invoice
Allow me to transfer services, unapplied payments, payments, and credits from one invoice to another, or from one client's ledger to another client.
10 votes -
Fill Box 19 on CMS 1500 Form
Allow me to fill in Box 19 on a client's claim.
6 votes -
Automatically send client superbill when credit card is charged
Allow me to send a superbill to a client when payment is collected.
56 votes -
Increase date range when searching claims
Increase the default date range to more than 3 months when searching for claims in a claim tab.
10 votes -
Patient collections
Allow me to track client amounts due, days since owing, last contact, etc. This would allow users to efficiently track clients that owe and follow a clear collections path when needed.
7 votes -
Add or edit modifiers on invoice
Allow me to enter modifiers when creating an invoice.
For example, if two services occur on the same day that can be billed on the same day I have to add modifier 59, but I can't add that to the service code library as it is unethical to include modifier 59 every time I bill that service.
74 votes -
Populate box 18 on CMS 1500 claim form
Have a place in TheraNest to add Hospitalization dates for the providers that travel to hospitals.
2 votes -
Update credit card expiration date
For saved credit cards that have expired, allow me to update the credit card expiration date without having to re-enter all the credit card information.
26 votes -
Shared credit card for families
Functionality to save a credit card on one family member's profile that can be accessed and charged for other family members' invoices.
46 votes -
Bill using UB-04 claim form
It would be very beneficial to us if Theranest could support the UB-04 claim form format, as we are licensed as an outpatient d/a facility, and must file on an institutional claim form for some of our payers.
10 votes -
Make statements more visually appealing
Make the statements more visually appealing. Right now they are very grey and bland.
2 votes -
Partial refunds of credit card transactions
Allow me to apply a partial refund of a credit card transaction. In instances of overpayments, we only need to refund a portion.
267 votes -
Options for Automated Reminders to Clients to Pay Invoices
I would love to be able to schedule automatic reminders that can be sent to clients to pay invoices by a given date. Many of them either do not give us permission to save/charge their card and/or just forget to check their portal, which means I have to spend additional time checking to see who hasn't paid and then send them follow up reminders.
18 votes -
Separate insurance credit from client credit in client ledger
It would be helpful to have an insurance credit option along with the clients credit. Currently if there is an insurance credit it goes under clients credit which throws therapist off thinking client has a credit when its actually an insurance credit/overpayment.
4 votes
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