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Cherelle Brown

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24 results found

  1. Pay per minute for Telehealth sessions

    1 vote

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    1 comment  ·  TheraNest Telehealth » Billing & Payments  ·  Admin →
    Cherelle Brown supported this idea  · 
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    Cherelle Brown commented  · 

    Is it possible to turn telehealth on and off as needed instead of paying for full month and only using 2 or 3 times? I would prefer to pay a daily rate vs monthly since I don't have many telehealth sessions.

  2. Allow archived client's to access client portal

    11 votes

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    5 comments  ·  TheraNest Client Portal » Client Account Management  ·  Admin →
    Cherelle Brown supported this idea  · 
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    Cherelle Brown commented  · 

    It would be nice if archived clients could access their portals to make payments only, if they have a balance when account is closed.

  3. Implement read receipts for client secure messages

    48 votes

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    8 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
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    Cherelle Brown commented  · 

    I would like to receive a confirmation notice or read receipt/time-date stamp when a client opens their message in the Client Portal. So that I know they opened and/or viewed the message.

    Cherelle Brown supported this idea  · 

  4. Move active clients to prospective clients list

    3 votes

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    1 comment  ·  TheraNest App » Clients & Groups  ·  Admin →
    Cherelle Brown supported this idea  · 
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    Cherelle Brown commented  · 

    Be able to move active clients back to prospective if they haven't been scheduled.

  5. One portal account across multiple practices

    2 votes

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    1 comment  ·  TheraNest Client Portal » Client Account Management  ·  Admin →
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    Cherelle Brown commented  · 

    I would like to have a master client portal where clients may log in and then select the provider's specific portal within the master account. Client uses one email address to log into master account and then can select individual provider to access the individual provider's portal. This allows for clients to access multiple, individual client portals using one email instead of using different emails addresses for each provider.

    Cherelle Brown supported this idea  · 

  6. Running reports by specific client demographics

    10 votes

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    0 comments  ·  TheraNest App » Reporting  ·  Admin →
    Cherelle Brown supported this idea  · 

  7. Formatting options for dynamic forms

    641 votes

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    101 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
    Cherelle Brown supported this idea  · 

  8. Customize how appointments are color-coded

    768 votes

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    Under review  ·  206 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Cherelle Brown supported this idea  · 

  9. Allow clients to confirm & cancel appointments through email

    11 votes

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    2 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Cherelle Brown commented  · 

    It would be nice to get confirmations from email reminders.

    Cherelle Brown supported this idea  · 

  10. Automated birthday message to clients

    25 votes

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    1 comment  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Cherelle Brown supported this idea  · 

  11. Client birthday reminders

    178 votes

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    26 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Cherelle Brown supported this idea  · 

  12. Allow clients to schedule recurring appointments through the Client Portal

    4 votes

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    1 comment  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Cherelle Brown supported this idea  · 

  13. Allow other staff to view, approve or decline pending client portal appointment requets

    27 votes

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    15 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Cherelle Brown supported this idea  · 

  14. Add setting when staff member is not accepting new clients

    27 votes

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    4 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Cherelle Brown supported this idea  · 

  15. Keep appointments in "Upcoming" until end of session

    56 votes

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    27 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Cherelle Brown supported this idea  · 

  16. Block client requested appointment time in calendar until confirmed/declined

    88 votes

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    33 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Cherelle Brown supported this idea  · 

  17. Allow clients to select from a list of available appointment times rather than selecting from the calendar

    61 votes

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    30 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Cherelle Brown supported this idea  · 

  18. Add rendering provider and filter to the Invoice Aging report

    89 votes

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    19 comments  ·  TheraNest App » Reporting  ·  Admin →
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    Cherelle Brown commented  · 

    Can you create an Aged Receivables Report that is based on and reflects all Clients outstanding balances per Provider? So, the report would reflect 30, 60, 90 days, etc, per Client due to each Provider.

    Cherelle Brown supported this idea  · 

  19. Enter clients as a couple or family

    857 votes

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    120 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Cherelle Brown supported this idea  · 

  20. Allow staff without billing permissions to view and collect copays

    118 votes

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    21 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Cherelle Brown supported this idea  · 
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