TheraNest Client Portal
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
10 results found
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Allow archived client's to access client portal
Allow archived clients to access the client portal so they can continue to make payments or request new appointments if needed.
11 votes -
Display warning on client portal to not contact if emergency
Allow clinicians to display a warning to not use the client portal for clinically urgent matters and to call the office or the local crisis number if the client cannot wait for the next time they have an appointment.
5 votes -
Revoke client portal invitations
Allow me to revoke a client portal invitation in instances where it was sent in error.
4 votes -
Allow archived clients to access portal for contacts
If a client is also a contact of another client when the client is archived still allow them access to the client portal for the client they are a contact for.
4 votes -
Add second emergency contact to client portal
Allow my clients to add a second emergency contact when filling out their demographics on the client portal for when a client has divorced parents.
2 votes -
Change verbiage on portal signup page if invitation was sent
If I've sent a parent an invite to the client portal, the signup page disables the name field but the instructions say to enter the minor's information, which is causing confusion for our parents.
2 votes -
Navigate clients to login page after requesting appointment
If a client requests an appointment via the new appointment link, after they request the appointment and create a login take them back to the login page so they know where to go and can bookmark it. Right now it just takes them to a dead page.
2 votes -
One portal account across multiple practices
We have clients that see multiple providers and each provider has their own TheraNest account. Allow my clients to log in to one portal account to access multiple providers.
2 votes -
Collect contacts in the client portal
Allow me to collect information for a client's contact network (either through an intake form or the Client Portal) and have that populate in their Contact Network in the application.
1 vote -
Client Notes on Customize Grid
If you could please add "client notes" as an option for "customize grid" on the "Clients" tab it would be greatly appreciated. This would streamline many of our processes and save a lot of time for our practice. Thank you.
1 vote
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