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Austin Rogers

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  1. 50 votes

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    Austin Rogers commented  · 

    Many clients prefer to use text messaging in this day and age. It would be great to have a better way for people to do this from their phones via an app. Signing into the client portal on a phone web browser is a difficult experience, so most clients don't want to bother with it. This would also make appt scheduling easier.

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  2. 12 votes

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    Austin Rogers commented  · 

    with a phone/tablet app

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  3. 140 votes

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    Austin Rogers commented  · 

    A while back theranest was integrated with treatment planners. What if we were able to make our own treatment planner so that we didn't have to type everything up each time. Right now, I save some goal language in Word and copy and paste, but I would love to have this integrated into Theranest as EMDR protocols rarely change and thus goals and objectives only need minor edits.

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  4. 74 votes

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  5. 23 votes

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  6. 34 votes

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  7. 28 votes

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  8. 4 votes

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    Austin Rogers commented  · 

    Right now if I add a claim to awaiting submission, I have to navigate back to the client and then to notes and then open a note and put the date. I would like to open that note from the claim line on the ledger or be able to do the note and then go directly to the claim to simplify the workflow.

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  9. 61 votes

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    Austin Rogers commented  · 

    Add functionality to copy initial assessments from previously closed cases for clients that return to treatment.

  10. 5 votes

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    Austin Rogers commented  · 

    Add a disclaimer to any client sending a client portal message that the portal is only appropriate for issues that can wait for at least 24 hours for a response and that they should contact their local crisis service or dial 911 if they are experiencing an immediate issue.

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    Austin Rogers commented  · 

    Add a warning dialogue box that client portal messages are for non-urgent matters only and that for urgent matters, clients can contact the national suicide hotline or dial 911.

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    Austin Rogers commented  · 

    Allow clinicians to display a warning to not use the client portal for clinically urgent matters and to call the office or the local crisis number if it cannot wait for the next time the clinician is in the office.

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  11. 16 votes

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  12. 10 votes

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  13. 6 votes

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  14. 835 votes

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  15. 1 vote

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    Austin Rogers commented  · 

    A pop-up with sound option or some other notification is needed to let us know that there is a new message in the client portal. Right now, you can only tell by looking at the icon. If there was a notification, messages could be noticed, reviewed and responded to in a more timely fashion.

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  16. 2 votes

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  17. 17 votes

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  18. 4 votes

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    Austin Rogers commented  · 

    Have the option to select a date range for the "Appointments History Breakdown" report. Without a date range, the only option is to view all time rates. If you wanted to see if your rate has improved or not, there is no easy way to do this.

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  19. 108 votes

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  20. 264 votes

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