Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Donna Cleveland

← Customer Feedback for TheraNest

My feedback

63 results found

  1. Billing

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Donna Cleveland shared this idea  · 

  2. Allow percentages in addition to dollar amounts for copay column

    83 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Donna Cleveland supported this idea  · 

  3. Add ability to invoice half and quarter unit increments

    24 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    An error occurred while saving the comment
    Donna Cleveland commented  · 

    I have insurance clients and other billing need, but even insurance is sometimes billed for 45 minute increments. I really need my billing features to recognize increments less than one hour and more than one hour that are odd increments such as 15 minutes only, which in billing terms is .25 OR 3 hours and 45 minutes, which is 3.75 hours in billing terms. Your system allows me to manually put this in, but it is a pain and human error exists. Can you please get the system to recognize all the increments billed vereses rounding off like it does? That would be a great help.

    An error occurred while saving the comment
    Donna Cleveland commented  · 

    When putting in units for billing, I would to be able to input .25 or .50 or .75. for billings that are under 1 unit. For billings that are over one unit, I would love to calculate it as 1.25 or 1.50, etc. It would AWESOME if the system was able to do this for us. Please let me know if it is capable of doing this, but I need to set it up or something.

  4. Add list of clients to contact for next available appointments

    101 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    17 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Donna Cleveland supported this idea  · 

  5. Customize client details page

    69 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    10 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Donna Cleveland supported this idea  · 

  6. Send payments to multiple bank accounts

    23 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Donna Cleveland supported this idea  · 

  7. Mark claims "paid" on the client Ledger

    189 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    22 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Donna Cleveland supported this idea  · 

  8. Expand features for handling child/minor clients (notes, contacts, intake etc.)

    197 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    28 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Donna Cleveland supported this idea  · 

  9. Customize how appointments are color-coded

    768 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under review  ·  206 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Donna Cleveland supported this idea  · 

  10. Refund or negative payment options

    247 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Donna Cleveland supported this idea  · 

  11. Filter Agenda & Calendar by appointment status

    107 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    32 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Donna Cleveland supported this idea  · 

  12. Apply batch write-offs to remaining balances due across different client ledgers

    139 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    17 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Donna Cleveland supported this idea  · 

  13. Centralized contact log

    134 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    33 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
    Donna Cleveland supported this idea  · 

  14. Customize options in payment methods drop-down

    74 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    20 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Donna Cleveland supported this idea  · 

  15. Assign supervisor per patient instead of staff member

    91 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    18 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Donna Cleveland supported this idea  · 

  16. View all appointments from the agenda

    37 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    18 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Donna Cleveland supported this idea  · 

  17. Add ability to merge duplicate cases

    64 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
    Donna Cleveland supported this idea  · 

  18. Create custom reports

    251 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    47 comments  ·  TheraNest App » Reporting  ·  Admin →
    Donna Cleveland supported this idea  · 

  19. Add column for staff to Payments and Payment Methods report

    30 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  TheraNest App » Reporting  ·  Admin →
    Donna Cleveland supported this idea  · 

  20. Include session start and end times on progress notes

    192 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    36 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
    Donna Cleveland supported this idea  · 
← Previous 1 3 4

Feedback and Knowledge Base

(thinking…)