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Caitlin Mosman Block

← Customer Feedback for TheraNest

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  1. Allow staff without billing permissions to view and collect copays

    92 votes

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    11 comments  ·  TheraNest App » Practice Management & Administration  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block supported this idea  · 

  2. Offer and support a mobile application

    16 votes

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    14 comments  ·  TheraNest Mobile App » Calendar & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block commented  · 

    PLEASE UPDATE AND MAINTAIN THE APP! I don't want to switch to a new EHR. This is absolutely essential in 2022. I pull up the app multiple times daily to verify schedule. It has also served as a perfect source of client contact info. when the webpage is down.

    Caitlin Mosman Block supported this idea  · 
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    Caitlin Mosman Block commented  · 

    Please update the TheraNest app!! This is essential for quickly bringing up the schedule at minimum and client contact information if/when the webpage is down.

  3. Make it easier to schedule appointments on the mobile app

    2 votes

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    1 comment  ·  TheraNest Mobile App » Calendar & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Send portal invite on mobile app

    12 votes

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    1 comment  ·  TheraNest Mobile App » Client & Group Details  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Display co-pay and client balance due from the mobile app

    9 votes

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    3 comments  ·  TheraNest Mobile App » Billing & Payments  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block supported this idea  · 

  6. View and confirm appointment requests in mobile app

    25 votes

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    7 comments  ·  TheraNest Mobile App » Calendar & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Take or upload pictures through the app and store in client documents

    39 votes

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    18 comments  ·  TheraNest Mobile App » Clinical Notes  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block supported this idea  · 

  8. Make non-client events editable in mobile app

    14 votes

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    3 comments  ·  TheraNest Mobile App » Calendar & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block supported this idea  · 

  9. Message clients via mobile app

    45 votes

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    11 comments  ·  TheraNest Mobile App » Client & Group Details  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block supported this idea  · 

  10. Client notes, assessments, documents available through the portal

    23 votes

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    7 comments  ·  TheraNest Client Portal » Intake Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Send secure message/email to people outside organization

    69 votes

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    9 comments  ·  TheraNest App » Messaging & Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block commented  · 

    this could be important for sending a termination letter knowing the client will no longer have access to the secure messaging after archived

    Caitlin Mosman Block supported this idea  · 

  12. Allow access to already existing Secure Messages when subscribed to the Archive Plan.

    2 votes

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    0 comments  ·  TheraNest App » Billing & Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Implement read receipts for client secure messages

    32 votes

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    4 comments  ·  TheraNest App » Messaging & Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block commented  · 

    This is really important

    Caitlin Mosman Block supported this idea  · 

  14. Add addendum to contact log

    7 votes

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    1 comment  ·  TheraNest App » Clients & Groups  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block commented  · 

    Often minutes after creating a contact log I'll realize I forgot a detail or correct date/time and need to change it quick. Can admin access allow unlocks?

    Caitlin Mosman Block supported this idea  · 

  15. Show write-offs on invoices and superbills

    4 votes

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    0 comments  ·  TheraNest App » Billing & Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Don't include write-offs in client transactions total

    1 vote

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    1 comment  ·  TheraNest App » Billing & Payments  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block commented  · 

    Statements currently show "charges" and "transactions" but there is not section for "client payments" which could be dramatically lower than charges and transactions because of write offs for discounts and others reasons. Statements are currently VERY misleading without a column for actual monies collected.

    Caitlin Mosman Block supported this idea  · 

  17. Send reminder to clients if intake documents have not been completed

    69 votes

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    8 comments  ·  TheraNest Client Portal » Intake Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Allow clients to upload files to the Client Portal

    120 votes

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    24 comments  ·  TheraNest Client Portal » Client & Billing Details  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block supported this idea  · 

  19. Allow clients to review and sign treatment plans from Client Portal

    168 votes

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    63 comments  ·  TheraNest Client Portal » Client & Billing Details  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block supported this idea  · 

  20. Add alert to client for cancellation penalties

    6 votes

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    0 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

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    Caitlin Mosman Block supported this idea  · 
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