TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
108 results found
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Custom appointment reminders based on service type
It would be very helpful to allow for custom reminders based on the type of service instead of just one generic reminder. For example, we offer individual therapy, but also have providers who conduct school observations or attend IEP meetings. It would be helpful if we could have a custom reminder that lets parents know a provider is observing their child at school so they just need to let us know if the child is sick that day. We would then have a different reminder email that would go out to individual therapy clients whom we are actually expecting to…
27 votes -
Automated birthday message to clients
Allow me to set a birthday message that is automatically sent to clients on their birthday.
25 votes -
Send secure message alert to client's secondary email address
It would be great if the email sent to clients alerting of a secure message could be sent to both the primary and secondary email addresses on file in TheraNest. This would be especially helpful for minor clients with divorced parents.
25 votes -
Remove deactivated staff from practice chat
Remove all staff that have been deactivated from practice chat, otherwise, it's hard to find the person I'm looking for.
24 votes -
Customize first appointment email
Allow me to customize the first appointment email so I can include text about our cancellation policy or invite them to join the client portal.
21 votes -
Include location in email when appointment is scheduled
Include the location information when the automatic email is sent to a client when an appointment is scheduled. Otherwise, they don't see the location until the appointment reminder is sent.
21 votes -
Separate appointment reminder preferences
Allow me to set a client's appointment reminder preferences that are separate from other communication. For example, a client may not want to receive emailed reminders but they do want to receive other communication via email.
18 votes -
Notify me if I have unsigned progress notes
Send me a notification or have an alert appear letting me know that I have unsigned progress notes. Sometimes I miss signing some and I'd like to catch it before an admin notifies me.
18 votes -
Notify staff when they have been assigned a new client
Send a notification to the staff member when a new client or prospective has been assigned to them.
18 votes -
Draft secure messages
When sending a secure message to a client, allow me to compose and save a draft. I may need to jot some things down and then come back to edit and send later.
17 votes -
Sound alert for new practice chat message
Allow me to turn on the option to receive an audible alert when I receive a new practice chat message.
17 votes -
Create away message for practice chat
Allow me to create an away message for practice chat so other staff members know why I'm not responding.
15 votes -
Send confirmation to client if they confirm or cancel through a text reminder
If a client receives a text reminder and they confirm or cancel through the reminder, send them a confirmation that they have confirmed or canceled their appointment because sometimes they cancel and then show up to their appointment.
12 votes -
Notify admins and therapists of non-standard appointment reminder responses
When a client receives an appointment reminder and sends a non-standard reply, send a notification to the admins and therapist so that they can follow up if needed.
12 votes -
Add Alert in TheraNest for Intake Docs Submitted
It seems the only "Alerts" coming into TheraNest itself are for payments and cancellations made through the Client Portal.
I want to see more robust Alert functionality, more specifically for documents clients submit. As of now, I can only receive notifications that Clients have submitted Intake Documents via e-mail. I would like to have the option of receiving those alerts in the Alert Notifications inside TheraNest.
12 votes -
Text notification for client portal messages
Send me a text notification when a client sends a message through the client portal.
12 votes -
Specify what notifications I receive in TheraNest
I want to choose whether I get notifications about certain things in TheraNest and how those notifications are sent. For certain things, an in-app alert is enough, but for other things I might want to be alerted in several ways (like text, email and in-app).
12 votes -
Notify admins of information changes in client portal
As an administrator, notify me when a client makes changes to their information in the client portal (e.g., address, payment method, phone number, etc.).
11 votes -
Allow copying and pasting text from secure messages
Allow me to copy and paste information that is sent or received from a secure message. Sometimes we have standard messages that we send clients and it would be easier to copy and paste from an old message.
11 votes -
Add portal messages to client's general documents
When I receive a secure message from a client through the client portal, allow me to transfer or save that message to the client's general documents so I can a record of their communication in one place.
10 votes
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