Separate appointment reminder preferences
Allow me to set a client's appointment reminder preferences that are separate from other communication. For example, a client may not want to receive emailed reminders but they do want to receive other communication via email.
AdminSarah M
(Admin, theranest)
shared this idea
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Leigh Rosenberg
commented
Some of my clients would like to be able to opt-out of email reminders for appointments, but still have access to other emails from the system. Could this feature be added?
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Lisa Heimann
commented
I would like to send email reminders of appointments some clients but be able to turn that function off for others
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Jennifer Kalish commented
Add the option to not sent appointment reminders to additional email addresses added to Client Details Page and ensure that once an additional email address is removed, future scheduled appointments don't still get sent to removed address. This can help with children cases who have separated parents.
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Ellen Theodores
commented
My clients are telling me that they are receiving too many notifications about appointments (as well as for the video link). Some clients prefer not to get email reminders. I would like to have the ability to turn notifications off by individual clients as well as at the organization level.
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Jenna H
commented
Turn off email notification that is sent out when appointment is changed by client but leave email reminders still active and on to send out