TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
1564 results found
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Toggle between client initials and full name on calendar
Allow me to quickly go back and forth from seeing the client's initials on the calendar to seeing their full name. I change it to initials when clients come in, but then want to see the full names when I check my schedule in between sessions.
4 votes -
Notify me when client turns 18
Notify me when a client turns 18 as there are new forms/protocols that need to be filled out as they transition to adult counseling.
86 votes -
Don't send cancellation email if appointment has passed
Sometimes an appointment may be cancelled verbally with a client, but I don't have a chance to update it in the system until the next day or two days later. When clients get the cancellation email, they get confused because they think it's for a future session (even though the appointment date is included).
2 votes -
Quicker way to mark multiple invoices as paid in client ledger
Allow me a quicker way to mark multiple invoices as paid in a client's ledger.
3 votes -
Acknowledge each practice chat message
If we have a conversation thread in practice chat, each message gets marked (or checked) when I view it, even if I've really only viewed the most recent one and not the prior messages. Have it so we have to acknowledge each message individually so the sender knows if the message has been read or not.
2 votes -
Add spellcheck
Add spellcheck to TheraNest so I can catch spelling mistakes more easily.
53 votes -
Allow option for gross deposits
Gross deposits has been taken away, but I'd like to have this option available. I prefer one deposit that shows my income, and then a withdrawal to show my expenses.
12 votes -
Create next appointment when filling out progress note
When completing a progress note, have a field for "next appointment" and allow me to pick a date. Once the note is signed, have the appointment automatically created.
2 votes -
Don't collect copays for certain CPT codes
There are certain CPT codes we don't collect a copay for (e.g., EAP benefits). Have a way for TheraNest to remind me or prevent me (and my staff) for collecting a copay if the client has an appointment with a specific CPT code.
2 votes -
Report on fields from intake fields
Allow me to run a report that will display clients' responses to certain fields on my intake forms. For example, I may add additional demographic fields to an intake form and I'd like to run a report based on those fields.
1 vote -
Include appointment time in Payroll Report
When running the Payroll Report, include the appointment time and session length.
16 votes -
Secure messaging to Groups
Allow me to send a secure message to a group by typing in the group name rather than having to type in each individual member.
7 votes -
Add practice name to all email notifications I receive from TheraNest
We have multiple TheraNest accounts and with some email notifications I receive (e.g. new practice chat messages, support messages) it doesn't specify which of my TheraNest accounts it applies to, so I have to log into each account just to find it.
2 votes -
View client balance on appointment block
Allow me to view the client's balance on the appointment block or have a separate box appear with this information when hovering over the appointment so I don't have to leave the calendar to view this information.
3 votes -
Don't retroactively change diagnosis code if updated
Don't retroactively change a diagnosis code on superbills and clinical documentation if a diagnosis code has been updated for a client. Currently, if a diagnosis code gets updated for a client it applies to past superbills and progress notes, but it should only apply to documents from the date it was changed and forward.
42 votes -
Accessibility for people who are blind
Make TheraNest, the client portal, and telehealth accessible for staff and clients who are blind or eyesight impaired and use a screen reader.
10 votes
AdminSarah M
(Admin, theranest)
responded
We’re continuing to make accessibility improvements throughout TheraNest! When using a screen reader and adding or editing an appointment, the repeat event options will not be read if that option is disabled. Stay up to date with all the changes in TheraNest by checking out our changelog.
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Add a character count to appointment decline messages
When a client requests an appointment via the client portal and I decline it, show me how many characters I can type in the decline message. The error message that comes up says my message is too long, but I'm not sure how long is too long.
1 vote -
Change suicide verbiage on informed consent intake form
Change the verbiage about suicide on the Informed Consent intake form. "Committed suicide" should be replaced with something like "died by suicide" or "completed suicide".
2 votes -
Set billing provider per payer
Allow the billing provider for claims box 33 to be set per payer not just on the client level.
8 votes -
Change POS if modifier 95 attached to service type
If the service type attached to the appointment includes modifier 95, have TheraNest change the POS code.
4 votes
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