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TheraNest App

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109 results found

  1. Notify me if I have unsigned progress notes

    Send me a notification or have an alert appear letting me know that I have unsigned progress notes. Sometimes I miss signing some and I'd like to catch it before an admin notifies me.

    15 votes

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  2. Set which staff receive treatment plan reminders

    Allow me to set which staff members need to receive a treatment plan reminder for a client instead of the reminder going to all assigned staff.

    4 votes

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  3. Notify admins and therapists of non-standard appointment reminder responses

    When a client receives an appointment reminder and sends a non-standard reply, send a notification to the admins and therapist so that they can follow up if needed.

    11 votes

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  4. Send text message to multiple clients

    Allow me to send a text message to multiple clients like I can with portal messages.

    2 votes

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  5. Display client's first name and last initial when receiving text response notifications

    As an admin, when I receive a text message that a client has responded to an appointment reminder it only displays the client's first and last initial. Instead, display the client's full first name and last initial. I work with hundreds of clients at my practice and it's hard to determine who texted me when it's just the initials displayed.

    5 votes

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  6. Add portal messages to client's general documents

    When I receive a secure message from a client through the client portal, allow me to transfer or save that message to the client's general documents so I can a record of their communication in one place.

    10 votes

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  7. Specify who receives notifications for portal payments

    When a client makes a payment on the portal, the staff member assigned to the invoice will receive a notification. Allow me to specify who receives this notification because we only need certain people to be notified.

    10 votes

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  8. Secure messaging to Groups

    Allow me to send a secure message to a group by typing in the group name rather than having to type in each individual member.

    7 votes

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  9. Mark client messages as unread

    After reading a client message allow me to mark it as "unread". I may not have time to respond right away and I want to make sure I don't forget.

    7 votes

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  10. Opt out of chat messages when a user is deactivated

    When a staff member is deactivated, a message pops up in our practice chat saying the staff member has left the conversation. Allow me to opt out of having these displayed because they clutter our chat.

    5 votes

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  11. Notify me when someone has viewed my case

    Allow me to receive a notification if someone views a case that is assigned to me. Sometimes I notice things get changed and I'd like to know who to follow up with about those changes.

    1 vote

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  12. Notification for uploads to general documents

    Notifcation when someone uploads documents to a client's general documents, similar to how you receive notifcation when a client completes forms online. Our office staff misses important documents being uploaded to client's general documents because the therapists forget to notify us themselves.

    4 votes

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  13. Show Practice Name in "from" field

    when a message is sent to a client, having the Practice name show up in the email vs the person who sent it. This can be confusing to the clients as they don't know the Admin.

    2 votes

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  14. Improve Secure Messaging View Options

    Allow Secure Message to be viewed as a thread and improve viewing options of long messages.

    3 votes

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  15. report of unanswered text

    As an agency owner I would like to be able to run a report to see who has not had a text message returned by staff? As our agency grows, keeping up on texts from client is proving to be difficult at times.

    2 votes

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  16. use icon instead of popup to alert support responses

    It would be helpful if the support responses in the "Get Help" chat did not popup on your screen. This is a workflow interruption especially during telehealth sessions. Depending upon the length of the response, the alert popup cannot always be closed out unless the session is ended. A badge or icon would seem useful and less disruptive.

    2 votes

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  17. Manage all in-app and email notifications

    Allow me to manage all email and in-app notifications in one place.

    7 votes

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  18. Disable signed progress note email notifications

    Disable email notifications for supervisees when supervisor signs progress note (currently receive an email for each progress note signed).

    10 votes

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  19. Chat messages flag or star them to be able to go back to them

    It would be good to be able to star or flag some chats or be able to change to unread so I can go back to them later.

    2 votes

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  20. CC therapist when sending emails to clients

    Allow me to CC a therapist on emails being sent to clients by other staff members.

    3 votes

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