TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
109 results found
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Allow therapists to manage client notification settings for each client
As a therapist, allow me to manage which email notifications my clients receive. Right now this can only be managed from the Organization tab (under Client Portal) and I want to specify which of my clients receive which notifications.
3 votes -
Send portal messages to email
If a client messages me from the client portal, have it directed to my email similar to how it's done when case notes are signed.
2 votes -
Notify me if an email was undeliverable
I invited a client to the portal and then later realized I entered the wrong email address. Have TheraNest send me a notification if an email I attempt to send was undeliverable.
5 votes -
Add more emojis to practice chat
Add more emojis to the practice chat feature.
3 votes -
Client initials for ALL notifications
When I have messaging alerts set to "use client initials," alerts that a client has paid still show the full name. Can this setting be applied to ALL notifications?
8 votes -
Add an option to send appointment reminders 4 days ahead
Allow me to send appointment reminders 4 days prior to the appointment in instances where there is a holiday.
2 votes -
Add Alert in TheraNest for Intake Docs Submitted
It seems the only "Alerts" coming into TheraNest itself are for payments and cancellations made through the Client Portal.
I want to see more robust Alert functionality, more specifically for documents clients submit. As of now, I can only receive notifications that Clients have submitted Intake Documents via e-mail. I would like to have the option of receiving those alerts in the Alert Notifications inside TheraNest.
11 votes -
Text notification for client portal messages
Send me a text notification when a client sends a message through the client portal.
12 votes -
Draft secure messages
When sending a secure message to a client, allow me to compose and save a draft. I may need to jot some things down and then come back to edit and send later.
16 votes -
Add special characters to secure messages
I would like to be able to add special characters. We have a multilingual clientele and we sometimes send them the portal in portuguese/spanish and we need to use special characters but the portal does not allow it.
9 votes -
Automatic out-of-office reply for portal messages
If a client contacts me through the client portal while I'm away, allow me to set up an automatic out-of-office reply and the option to have those messages forwarded to another staff member.
64 votes -
Add automatic signature line and ability to highlight and copy text from messages in secure inbox
It is very difficult to write messages in the secure inbox to clients with the editable feature and then the view feature. It would be helpful to have features like an automatic email signature like in Gmail. It is also frustrating that when I go back to my message, after sending it, I cannot highlight to copy the text to send in another message or use in my notes.
6 votes -
Make practice chat alert more prominent
It's difficult to tell I have a message from a colleague using the practice chat because the notification doesn't stand out enough.
2 votes -
Add spellcheck
Add spellcheck to TheraNest so I can catch spelling mistakes more easily.
51 votes -
Automated birthday message to clients
Allow me to set a birthday message that is automatically sent to clients on their birthday.
22 votes -
Notify admins of information changes in client portal
As an administrator, notify me when a client makes changes to their information in the client portal (e.g., address, payment method, phone number, etc.).
11 votes -
Billing alerts
Allow me to turn on alerts for certain billing items/tasks so we can be notified if a client's credit card has expired, if there's a certain balance owed, if their deductible has been met, etc.
10 votes -
Notify me when client turns 18
Notify me when a client turns 18 as there are new forms/protocols that need to be filled out as they transition to adult counseling.
82 votes -
Add signature to secure messages
When sending a secure message from TheraNest to the client portal, allow me to include my signature.
36 votes -
Show client note on payment alert
When a client makes a payment through the client portal, if they also include a note with the payment then show the note on the payment alert that I receive in TheraNest.
7 votes
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