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Cindy Hooper

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  1. 13 votes

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  2. 48 votes

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  3. 7 votes

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  4. 14 votes

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  5. 10 votes

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  6. 23 votes

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  7. 88 votes

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    Cindy Hooper commented  · 

    I keep requesting this and am told that it cannot be done. Really really need this @TheraNest/

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  8. 30 votes

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    Cindy Hooper commented  · 

    Must have the rendering provider on the payment methods report. This clinic has a 'bunch' of providers and I only bill for one of them. There is not way to carve out just my provider's payments on the payment methods report. This is what I use to submit to my provider to get paid for my services. Support suggested the daily billing report but then the header is misleading and not appropriate.

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  9. 1 vote

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    Cindy Hooper commented  · 

    We emanage multiple TheraNest clients across different states. When we receive email notifications of a practice chat (or most any email, including support tickets etc) we have no way of identifying which practice the notice relates to. Please include the name of the practice in any email notificaiont - whether generated internally from the application or from support. Don't want to sign in to 10+ accounts to find my chat.

  10. 83 votes

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    Cindy Hooper commented  · 

    The user needs the ability select the payment type when posting from an ERA file - either 'Insurance Check" or "EFT". As it is now, I have to manually go into each entry and change it to EFT. Defeats the 'time savings' of posting through ERA posting.

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  11. 6 votes

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  12. 82 votes

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  13. 28 votes

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  14. 6 votes

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  15. 49 votes

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