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Dr. Shannon Curry, Psy.D.

← Customer Feedback for TheraNest

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70 results found

  1. Link place of service codes to service types

    56 votes

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    16 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  2. Automatically send client superbill when credit card is charged

    57 votes

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    13 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  3. Enter clients as a couple or family

    857 votes

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    120 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  4. Statement for Family Group

    10 votes

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    3 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  5. Billing

    3 votes

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    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  6. Show the last 4 digits of credit card on Superbills.

    3 votes

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    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  7. Partial refunds of credit card transactions

    274 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 
    An error occurred while saving the comment
    Dr. Shannon Curry, Psy.D. commented  · 

    Theranest PLEASE fix this! We've been asking for this for years!!!

    An error occurred while saving the comment
    Dr. Shannon Curry, Psy.D. commented  · 

    This is a huge administrative burden for our practice- the inability to refund a specific amount sounds so ridiculous to our clients that we've begun issuing checks instead- which then creates a significant amount of work to reconcile the amounts come tax time. Theranest, please fix these administrative issues that are making it harder and harder to stay.

  8. Designate clients as private pay

    95 votes

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    9 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  9. Mobile friendly intake

    56 votes

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    2 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  10. Display date rage on reports

    33 votes

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    12 comments  ·  TheraNest App » Reporting  ·  Admin →
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    Dr. Shannon Curry, Psy.D. commented  · 

    Yes, I've had to take back the administrative task of payroll for our clinic because the absence of a date range on the report introduced too many errors in payroll. If my administrator so much as entered a single digit of the pay period incorrectly, she only had that one moment while the theranest date selection window was visible to double-check for an error. Once the report is printed, there is no date range shown so you have to hope and pray that you entered the pay period correctly. We learned the hard way when she accidentally entered dates for an entire quarter of old invoices then processed payroll based on everyone's earnings for three months, nearly emptying the business account. Theranest, please help us out by addressing these critical oversights before you continue to focus on your expansion. It's a payout report-- featuring its date range is a fundamental component to its functionality.

    Dr. Shannon Curry, Psy.D. supported this idea  · 

  11. Change CPT code in ledger

    88 votes

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    8 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  12. Incorporate reason codes on ERAs

    30 votes

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    3 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Dr. Shannon Curry, Psy.D. commented  · 

    This would save us an UNBELIEVABLE amount of time and significantly reduce our administrative burden. This is one of our most significant complaints with Theranest.

    Dr. Shannon Curry, Psy.D. supported this idea  · 

  13. Add ability to reactivate inactive insurance

    76 votes

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    24 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  14. Customize order that service types are displayed

    24 votes

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    6 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  15. add area for insurance adjusted rate

    27 votes

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    1 comment  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  16. Add ability to invoice half and quarter unit increments

    24 votes

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    7 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  17. Shared credit card for families

    47 votes

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    4 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  18. Schedule recurring/automatic payments

    199 votes

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    54 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  19. Show payer from insurance ERA payments on payment details

    40 votes

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    2 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 

  20. Ability to manually mark a claim as submitted

    80 votes

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    19 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Shannon Curry, Psy.D. supported this idea  · 
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