add area for insurance adjusted rate
when recording payments from insurance companies, the eob includes their adjusted (less paid) amount. this should not be recorded as a write off but an insurance adjustment. write off is a debt expected but not paid. Add a link next to write-off that says adjustment.

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Keith Higginbotham commented
I agree. There is a difference between an adjustment and a write-off and the ledger should provide the ability to enter both. An adjustment is an amount that we do not expect to receive and so cannot account for this amount in our taxes. A write-off is an amount we did expect to receive and did try to collect and can be reported on our taxes as a loss. Without the ability to enter both adjustments and write-offs we either must always invoice for the amount we expect to receive (or change later) or use the write-off for both and corrupt the write-off report for tax purposes.