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Dr. Shannon Curry, Psy.D.

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  1. 38 votes

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  2. 6 votes

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  3. 2 votes

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  4. 7 votes

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    Dr. Shannon Curry, Psy.D. supported this idea  · 
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    Dr. Shannon Curry, Psy.D. commented  · 

    I run a multi-specialty mental health clinic. Our providers' rates vary from one another (for instance one provider may charge $100 for a 60-min individual therapy session whereas another may charge $200), and each provider charges different amounts depending on the duration and type of service they offer (e.g., an hour long therapy session is billed at a higher rate than a thirty-minute med check).

    The way Theranest is currently set up, we are unable to customize the client's payment amounts according to their provider and service types. Instead, we can only set default organization-wide rates. This means that our providers are left manually adjusting invoices each night (while having to reference their rate sheets elsewhere), which increases the likelihood of errors. In addition, we're unable to have our administrator handle our invoicing because there's no place within Theranest for our providers to log their rates and case-by-case adjustments for the administrator to follow.

    Theranest has an option on the client details page to enter a single "set payment amount" to override our default organization rates for that particular client's services. However, this charges the one set payment amount for every service the client receives- regardless of who the rendering provider is or what type of service is being rendered. Given that often have multiple providers assigned to a single client, the one rate that is set also fails to account for the variations in fees between our providers.

    We need to be able to set default service fees for each of our providers, not just for the organization. In addition, this option should be available at two levels:

    (1) at the system-wide level (much like the current option to set service fees for the organization as a whole)

    (2) Within each client case as a customization option. This way, if a provider wishes to adjust their fees on a case-by-case basis, this will be automatically reflected within the invoice.

  5. 7 votes

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  6. 30 votes

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  7. 243 votes

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  8. 138 votes

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  9. 41 votes

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  10. 88 votes

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  11. 4 votes

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  12. 12 votes

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  13. 3 votes

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  14. 8 votes

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  15. 8 votes

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  16. 9 votes

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  17. 11 votes

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  18. 16 votes

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  19. 10 votes

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  20. 10 votes

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