TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
109 results found
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Notify me if system is down
If TheraNest is down, notify me so I'm aware of the issue.
6 votes -
Send documents to staff in-app
Allow me to send messages to staff and attach documents within TheraNest.
6 votes -
Add automatic signature line and ability to highlight and copy text from messages in secure inbox
It is very difficult to write messages in the secure inbox to clients with the editable feature and then the view feature. It would be helpful to have features like an automatic email signature like in Gmail. It is also frustrating that when I go back to my message, after sending it, I cannot highlight to copy the text to send in another message or use in my notes.
6 votes -
Display client's first name and last initial when receiving text response notifications
As an admin, when I receive a text message that a client has responded to an appointment reminder it only displays the client's first and last initial. Instead, display the client's full first name and last initial. I work with hundreds of clients at my practice and it's hard to determine who texted me when it's just the initials displayed.
5 votes -
Opt out of chat messages when a user is deactivated
When a staff member is deactivated, a message pops up in our practice chat saying the staff member has left the conversation. Allow me to opt out of having these displayed because they clutter our chat.
5 votes -
Notify me if an email was undeliverable
I invited a client to the portal and then later realized I entered the wrong email address. Have TheraNest send me a notification if an email I attempt to send was undeliverable.
5 votes -
Add CC function for secure messages
Allow me to CC members of a client's contact network when sending a secure message. We see minors and when communicating with the client I need to include their parent(s) or guardian(s).
5 votes -
Add service type to appointment reminders
Allow me to include the service type in text and email appointment reminders.
5 votes -
Delete practice chat messages
Allow me to delete practice chat messages.
4 votes -
Notify admins when appointment is canceled
As an admin, send me a notification when an appointment is canceled because I like to stay on top of my staff's appointments.
4 votes -
Set which staff receive treatment plan reminders
Allow me to set which staff members need to receive a treatment plan reminder for a client instead of the reminder going to all assigned staff.
4 votes -
Notification for uploads to general documents
Notifcation when someone uploads documents to a client's general documents, similar to how you receive notifcation when a client completes forms online. Our office staff misses important documents being uploaded to client's general documents because the therapists forget to notify us themselves.
4 votes -
Alert admins of organization activity
As an admin allow me to receive alerts for certain actions recorded in the activity log.
3 votes -
Notify other staff of new appointments
Allow me to specify other staff that should be alerted when a client schedules a new appointment. Our front office staff has things they need to accomplish when a new appointment is scheduled so they need to be notified.
3 votes -
Improve Secure Messaging View Options
Allow Secure Message to be viewed as a thread and improve viewing options of long messages.
3 votes -
CC therapist when sending emails to clients
Allow me to CC a therapist on emails being sent to clients by other staff members.
3 votes -
Allow therapists to manage client notification settings for each client
As a therapist, allow me to manage which email notifications my clients receive. Right now this can only be managed from the Organization tab (under Client Portal) and I want to specify which of my clients receive which notifications.
3 votes -
Add more emojis to practice chat
Add more emojis to the practice chat feature.
3 votes -
Personalize skin tone on practice chat emojis
Please give the option to personalize skin tone on the emojis in Practice Chat. It would be really amazing for our BIPOC community to be able to express themselves in the skin color that they belong in.
2 votes -
Create folders for secure messages
Allow me to move secure messages in different folders so I can organize my messages.
2 votes
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