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TheraNest App

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109 results found

  1. Notification for client texts

    Notify me when a client responds to a text I send.

    2 votes

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  2. Pop-up reminders for tasks that are due

    If I have a task that is due, have a pop-up reminding me to complete the task when I log into TheraNest.

    2 votes

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  3. Link to client's details from secure messaging

    When viewing a secure message, have the client's name link directly to their details like it does in other areas of TheraNest.

    2 votes

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  4. Copy secure messages over as a thread

    Allow me to copy the entire secure message over as one thread rather than copy each message individually.

    2 votes

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  5. Add client name to progress note review alert

    As a supervisor or supervisee, when I get an alert to about a progress note display the client's name so that when I come back to my alerts I can see which ones I've already done.

    2 votes

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  6. Display "Secure Message" when printing message

    When I print a secure message, show the words "Secure Message" on the PDF so I know where it came from.

    2 votes

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  7. Acknowledge each practice chat message

    If we have a conversation thread in practice chat, each message gets marked (or checked) when I view it, even if I've really only viewed the most recent one and not the prior messages. Have it so we have to acknowledge each message individually so the sender knows if the message has been read or not.

    2 votes

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  8. Send text message to multiple clients

    Allow me to send a text message to multiple clients like I can with portal messages.

    2 votes

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  9. Show Practice Name in "from" field

    when a message is sent to a client, having the Practice name show up in the email vs the person who sent it. This can be confusing to the clients as they don't know the Admin.

    2 votes

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  10. report of unanswered text

    As an agency owner I would like to be able to run a report to see who has not had a text message returned by staff? As our agency grows, keeping up on texts from client is proving to be difficult at times.

    2 votes

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  11. use icon instead of popup to alert support responses

    It would be helpful if the support responses in the "Get Help" chat did not popup on your screen. This is a workflow interruption especially during telehealth sessions. Depending upon the length of the response, the alert popup cannot always be closed out unless the session is ended. A badge or icon would seem useful and less disruptive.

    2 votes

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  12. Chat messages flag or star them to be able to go back to them

    It would be good to be able to star or flag some chats or be able to change to unread so I can go back to them later.

    2 votes

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  13. Send portal messages to email

    If a client messages me from the client portal, have it directed to my email similar to how it's done when case notes are signed.

    2 votes

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  14. Add an option to send appointment reminders 4 days ahead

    Allow me to send appointment reminders 4 days prior to the appointment in instances where there is a holiday.

    2 votes

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  15. Make practice chat alert more prominent

    It's difficult to tell I have a message from a colleague using the practice chat because the notification doesn't stand out enough.

    2 votes

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  16. Add GIFs to Practice Chat

    Allow me to add GIFs to my practice chat messages.

    2 votes

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  17. Merge client secure messaging and practice chat features

    Allow me to secure message staff members in my organization so that all messaging is in one place.

    1 vote

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  18. Mark alert as read

    Allow me to mark an alert as read so I can keep the alert displayed but remove the number count from the badge.

    1 vote

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  19. Increase file size limit in secure messaging

    Increase the file size limit when adding attachments to a secure message.

    1 vote

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  20. Send client appointment notifications in location time zone

    If I have client notification settings enabled for creating an appointment, rescheduling an appointment, etc. then send those emails using the location time zone.

    1 vote

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