Gretchen von Seggern (Leu)
My feedback
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301 votes
An error occurred while saving the comment Gretchen von Seggern (Leu)
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857 votesGretchen von Seggern (Leu)
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76 votes
An error occurred while saving the comment Gretchen von Seggern (Leu)
commented
I realize this idea is posted here already and marked as complete, however, it has been my experience that this "check" system does not work. Please let us submit claims and see right from Theranest that they are being billed to the correct company. Or, set it up where we have the option to select previous insurances on file (like when it asks us to select primary or secondary insurance when billing a claim).
Gretchen von Seggern (Leu)
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36 votesGretchen von Seggern (Leu)
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60 votesGretchen von Seggern (Leu)
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1 vote
An error occurred while saving the comment Gretchen von Seggern (Leu)
commented
When you create a superbill or statement, it should reflect the insurance information from the time of service. In other words, it should not default to the present insurance information - if that was not what was on file at the time.
It should also reflect secondary insurance at the time of service, if applicable, and clearly reflect that claims have been billed and processed through both insurance companies, along with the adjustments made at each step.
Gretchen von Seggern (Leu)
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27 votes
An error occurred while saving the comment Gretchen von Seggern (Leu)
commented
I'm going through an audit now and am glad I found this detail! That is a lot to coordinate in the system because it is often also reflected in the treatment plan.
Gretchen von Seggern (Leu)
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2 votes
An error occurred while saving the comment Gretchen von Seggern (Leu)
commented
We should be able to use the "inactive" insurance coverage history to bill old claims that have been missed. Timely filing limits are often 1 year, and client's often change insurances once a year. Once the insurance is updated to something new, you have to completely re-enter old insurance information as if it is current in order to bill a missed claim. I want to be able to bill an old claim, and have the choice to use an "inactive" insurance if the claim is within it's previous active.
Gretchen von Seggern (Leu)
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Treatment plans, notes, unbilled invoices, all the missing items would be great! Expiring consent forms would be fantastic!