Kristi Ottis
My feedback
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An error occurred while saving the comment Kristi Ottis commentedPlease create an option to send a mass text message to multiple/all clients. This would be much more helpful when the office needs to close due to weather conditions, when a therapist is out sick. Not all clients are signed up for the client portal.
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188 votesKristi Ottis supported this idea ·
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An error occurred while saving the comment Kristi Ottis commentedYes, that is much needed or as Kate mentioned below, ideally TN should be able to automatically process/apply the write offs at the same time when processing the ERA payments since all of the ERA's reflect the insurance w/o amounts.
And if there are any accounting errors that need to be adjusted first for indiv claims such as if there are overpayments, then it can push through all the ones fine first. Then we can come back to do those manually, similar to how the claim fix works. We do not bill secondary insurances so having all of this applied in one step would be a huge time saver.
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Graying out the cancelled appt or signifiantly reducing its color would be great! That is what we did when using Google calendar prior to TN, no-show & cancelled appts were changed to gray. We want to still be able to see cancelled appts, but them just not be as visible for ease of seeing actual open appts.