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Kristi Ottis

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  1. 175 votes

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  2. 132 votes

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  3. 232 votes

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  4. 100 votes

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  5. 23 votes

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  6. 100 votes

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  7. 35 votes

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  8. 39 votes

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  9. 67 votes

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  10. 79 votes

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  11. 243 votes

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  12. 137 votes

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    Kristi Ottis commented  · 

    Graying out the cancelled appt or signifiantly reducing its color would be great! That is what we did when using Google calendar prior to TN, no-show & cancelled appts were changed to gray. We want to still be able to see cancelled appts, but them just not be as visible for ease of seeing actual open appts.

  13. 376 votes

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  14. 118 votes

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    Kristi Ottis commented  · 

    Please create an option to send a mass text message to multiple/all clients. This would be much more helpful when the office needs to close due to weather conditions, when a therapist is out sick. Not all clients are signed up for the client portal.

  15. 188 votes

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  16. 40 votes

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  17. 17 votes

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  18. 137 votes

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    Kristi Ottis commented  · 

    Yes, that is much needed or as Kate mentioned below, ideally TN should be able to automatically process/apply the write offs at the same time when processing the ERA payments since all of the ERA's reflect the insurance w/o amounts.

    And if there are any accounting errors that need to be adjusted first for indiv claims such as if there are overpayments, then it can push through all the ones fine first. Then we can come back to do those manually, similar to how the claim fix works. We do not bill secondary insurances so having all of this applied in one step would be a huge time saver.

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  19. 290 votes

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  20. 129 votes

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