Michaela Gaffney
My feedback
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I would like to see more flexibility on permissions in several areas, specifically in the therapist permissions. There is a lumped portion of Admin only permissions, and they don't need access to all those features, but may need some. One feature that is particularly frustrating is the inability for providers "resend intake forms" and "share new forms". Whenever a therapist needs an additional consent from another parent, or they have come to the one year mark and want to obtain the yearly consent forms, they need to contact the admin staff creating an extra step for everyone instead of doing it there and being done with it. Additionally we should also allow therapist to enter a clients new insurance information if a client comes directly to them, instead of them requiring the client to go talk to another person. Some of these limitations create a lot of extra steps when we can't decide which features should be available to which providers. To allow these two things for my therapists though, i would have to give them full administrative permission and that is just not feasible.