Nicole Johns
My feedback
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61 votes
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3 votesNicole Johns
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An error occurred while saving the comment Nicole Johns
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Clients should be able to request a change of location (telehealth to in person) without having to cancel and reschedule (at the risk of losing an appointment) in the client portal. Location settings in the calendar on the client portal should also be able to be set on a daily basis for clinicians who work in multiple offices.
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29 votesNicole Johns
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65 votesNicole Johns
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24 votesNicole Johns
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21 votesNicole Johns
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119 votesNicole Johns
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199 votesNicole Johns
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56 votes
An error occurred while saving the comment Nicole Johns
commented
In the therabook app, when clients log in to attend session, if they are even one minute late for their scheduled teletherapy session, the session moves to the bottom of the list of "kept appointments" - this is rather tricky to explain to clients, as many will already be frazzled from being late, and will try to click on the link from the top of the list. For clients who have been regular clients for a while, or come often, this will become an issue, as the list of "kept" appointments grows and the link they are looking for is at the very bottom! Easy solution - arrange the list with the most recent at the top instead!
Nicole Johns
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110 votesNicole Johns
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385 votesNicole Johns
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857 votesNicole Johns
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Clients need to print superbills for insurance reimbursement and tax purposes - this would be a huge benefit to have on the portal as it would lessen my workload sending paid superbills to clients, who do not currently have access to PAID invoices, only unpaid invoices