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Kelsi Wilbers

← Customer Feedback for TheraNest

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9 results found

  1. Remind clients through Client Portal when invoices have not been paid

    28 votes

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    8 comments  ·  TheraNest Client Portal » Billing & Payments  ·  Admin →
    Kelsi Wilbers supported this idea  · 

  2. Allow clients to pay against balance rather than service lines

    3 votes

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    1 comment  ·  TheraNest Client Portal » Billing & Payments  ·  Admin →
    Kelsi Wilbers supported this idea  · 

  3. Archive secure messages

    2 votes

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    3 comments  ·  TheraNest Client Portal » Messaging  ·  Admin →
    Kelsi Wilbers supported this idea  · 

  4. Add "Send Client Portal Invite" option when adding a new client

    22 votes

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    2 comments  ·  TheraNest Client Portal » Invitations  ·  Admin →
    Kelsi Wilbers supported this idea  · 

  5. Track sent, pending, accepted client portal invitations

    33 votes

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    8 comments  ·  TheraNest Client Portal » Invitations  ·  Admin →
    Kelsi Wilbers supported this idea  · 

  6. Display client's preferred name throughout TheraNest

    26 votes

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    9 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
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    Kelsi Wilbers commented  · 

    Currently, the clients preferred name is not displayed when sending messages to the client. The sender still see the clients given name.

    Kelsi Wilbers supported this idea  · 

  7. Update name fields on client portal to "Preferred"

    7 votes

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    1 comment  ·  TheraNest Client Portal » Client & Billing Details  ·  Admin →
    Kelsi Wilbers supported this idea  · 

  8. Allow clients to select from a list of available appointment times rather than selecting from the calendar

    61 votes

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    30 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Kelsi Wilbers supported this idea  · 

  9. Allow clients to upload files to the Client Portal

    180 votes

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    55 comments  ·  TheraNest Client Portal » Client & Billing Details  ·  Admin →
    An error occurred while saving the comment
    Kelsi Wilbers commented  · 

    It feels like a small change that can add great value to the software for our office and many others it seems. We are primarily virtual and the main barrier to intake completion for us has been the difficulty that we have gathering documents. This simple feature alone would no doubt also help to increase our number of clients as well.

    Kelsi Wilbers supported this idea  · 

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