Centre for Psychotherapy
My feedback
13 results found
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61 votes
An error occurred while saving the comment An error occurred while saving the comment There is a client portal already. But clients can't access invoices on the client portal? invoices have to been emailed or printed.
Allow clients to access their invoices on the client portal. Updated invoices, and balances should be reflected on the client portal. I think the client portal is not being fully utilised.
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26 votes
An error occurred while saving the comment Add the capability to include subsidised rates to invoices. The invoice should reflect the normal rate as well. So when a client is subsidised and provided with Low-Bono services, the normal rate, subsidised fee and subsidised amount (normal rate - subsidised fee) is reflected. The same can be done for Pro-Bono.
The ability to track this will allow organisations who provide low-bono and pro-bono services to reflect their social impact.
An error occurred while saving the comment Add a function to provide discounts on invoices and also the "Accept Payment" feature.
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21 votes
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25 votes
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20 votes
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5 votes
An error occurred while saving the comment Hi, I'd like to suggest that there be an option to hide the Client's contact details (Mobile Number/Contact Number) in Calendar view. Especially if the option to view client's initials are selected. Otherwise selecting Client's Initials (as opposed to view Client name) to be viewed in the Calendar defeats the purpose, as the Contact Details clearly identify the Client.
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6 votes
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2 votes
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18 votes
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64 votes
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197 votes
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2 votes
An error occurred while saving the comment The system is online, available to access from anywhere in the world. The need for EHR systems for Psychotherapy and related fields is increasing., due to Covid.
If your system is able to implement multi currency payment collection, where Clients pay in their Local Currency, it will be portable around the world.
For example, if payment can be done by Clients in SGD, I can turn on the payment collection in Client Portal. This would increase your revenue and coverage as well.
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113 votes
An error occurred while saving the comment Implement 2FA for secure logging. 2FA has become a staple for highly confidential information systems, such as Theranest. You can implement with Authenticator Apps such as Google Authenticator.
Invoices are displayed at the Client Portal ONLY if Clients are allowed to make payments via the client portal. Once Payment is made, invoices are no longer accessible to the client.
Problem 1: Some countries (Singapore) require clients to submit invoices for claims. Invoices MUST be paid by the client first.
Problem 2: Payment systems and currency conversions transaction charges may be too high to use the Make a Payment function for Non-US based firms.
Solution 1 & 2: Allow clients to access UNPAID & PAID Invoices from the Client Portal. This streamlines paperless billing for Non-US based firms and solves the above 2 problems.