TheraNest Telehealth
37 results found
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Add drawing/whiteboard abilities in Telehealth sessions
Allow both provider and client to annotate on each others video or shared screen like a whiteboard. Include drawing tools like pens (with colors and thicknesses), lines (different types), shapes (arrows, rectangles etc) and text annotations.
90 votes -
Share computer audio during Telehealth screen sharing
When sharing my screen during a Telehealth session, allow me to share the audio as well. Sometimes I share YouTube videos during my sessions.
85 votes -
Set virtual background in telehealth sessions
Allow me to choose or upload backgrounds (e.g., nature scenes, office settings) to use while conducting telehealth sessions.
79 votes -
Allow group telehealth sessions with non-client attendees
It would be beneficial to be able to have multiple family members (e.g., teenager and parent) join the telehealth session from multiple devices (e.g., teen in one room, parent in another). I paid for the group telehealth option thinking that it would permit this setup but it unfortunately requires each person to be a client in theranest and then set up a group therapy session which does not accurately reflect the situation I described. In this case I want to maintain the child as the identified patient and have not to create a patient account for the parent.
41 votes -
Shared mouse control in telehealth
For therapists such as Speech, Occupational Therapy screen sharing needs to be interactive. Addition of shared mouse control options during screen sharing as well as annotation tools - e.g. draw, stamp, highlight, etc. would be a huge asset. These features are provided in many competitors telehealth tools. The functionality is limited in theranest.
34 votes -
Conduct telehealth sessions between staff members
Allow me to use the telehealth feature to meet with staff members in different locations.
30 votes -
Allow telehealth clients to indicate their location
Before a client joins a telehealth session, have them indicate their location and make that visible to me as a provider. For safety plan purposes, best practice is that you document where the person is when conducting the session (at their home, dorm, etc.)
27 votes -
Share documents during telehealth sessions
When I'm conducting a telehealth session, allow me to share documents with my client so that I can provide them with worksheets to use during the session.
25 votes -
EMDR treatment in telehealth
It would be nice to have a function that assists with bilateral stimulation for EMDR therapists in telehealth. Perhaps a light bar embedded in the telehealth screen.
24 votes -
Include telehealth link in email client receives when appointment is changed to telehealth
include telehealth link in email client receives when appointment is changed to telehealth
20 votes -
Supervise telehealth sessions
As a supervisor, allow me to join Telehealth sessions without having to subscribe to Group Telehealth, or allow me to view recorded telehealth sessions.
18 votes -
Allow telehealth participants to dial in using their phone
Add a call in feature where clients, family members, ect can dial in if they don't have access to internet but should join in on group sessions
17 votes -
Collect payment/copay prior to starting telehealth sessions
Allow me to collect a client's copay or their self-pay payment before they are allowed to join the telehealth session.
11 votes -
Increase time limit for telehealth sessions
Allow me to conduct a telehealth session for longer than two hours.
11 votes -
Allow me to share my screen using Safari
Allow me to use the screen sharing feature for telehealth appointments when using Safari as my browser.
7 votes -
Record time of telehealth sessions
When a client joins a telehealth session, start a timer and record the duration of the session because I need to notate it in my progress note and it helps me know what codes I can bill without having to calculate it manually.
6 votes -
Make it easier to mute telehealth participants
Make it easier to mute telehealth participants. Right now it's too many clicks into a menu to mute someone or me.
5 votes -
Don't Disconnect Telehealth Sessions when client receives call
When connected with a client for an online session I have found some issues. If the client is using their phone and not a computer (which happens a lot), if they receive a call during our session and decline it, the session closes out and we have to reconnect. Is there some way to make this more friendly so we don't get disconnected in the middle of a session? I would love this improvement as online sessions has increased with covid this year.
And having the online session link automatically text and or email to clients with their session reminder…5 votes -
Invite other participants to current Telehealth session
When conducting a Telehealth session, allow me to invite other participants without leaving the session.
4 votes -
Suppress background noise during telehealth
It would be great if any background noise was suppressed during a telehealth session so that any pets or traffic aren't distracting my clients.
4 votes
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