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Carol Reeves

← Customer Feedback for TheraNest

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12 results found

  1. Notify me if an email was undeliverable

    5 votes

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    2 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    An error occurred while saving the comment
    Carol Reeves commented  · 

    We need verification that the client opened the email or if they even received it. Tired of having to contact theranest all the time to check this out. We do NOT use the client portal due to cost since we are a small office and it isn't fiscally feasible.

    Carol Reeves supported this idea  · 

  2. Switch back to old navigation

    24 votes

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    9 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Carol Reeves commented  · 

    We ABSOLUTELY HATE the new layout!! My therapists are complaining and it takes three times as long to get anything done!!! Please put the old layout back in place!!!! I am tired of the complaining and tired of all the changes!!!!!! Ridiculous AND you switch this stuff during the workday???? Give us a break!!!

    Carol Reeves supported this idea  · 

  3. Set page I see when opening TheraNest

    3 votes

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    0 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Carol Reeves supported this idea  · 

  4. Carryover address from details tab to bill to & insurance tab

    4 votes

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    1 comment  ·  TheraNest App » Clients & Groups  ·  Admin →
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    Carol Reeves commented  · 

    when you update the address in the client details, it should auto-populate in the billing and insurance info

    Carol Reeves supported this idea  · 

  5. Automatically copy address from client to insured

    30 votes

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    10 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Carol Reeves supported this idea  · 

  6. View appointment notes on agenda

    55 votes

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    14 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
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    Carol Reeves commented  · 

    We DEFINITELY need this!!!

    Carol Reeves supported this idea  · 

  7. Make statements more visually appealing

    2 votes

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    2 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Carol Reeves commented  · 

    We also need to see the billed amount per service date as far as insurance is concerned.

  8. Refund or negative payment options

    247 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Carol Reeves supported this idea  · 

  9. Don't refresh the invoice page after saving

    2 votes

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    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Carol Reeves supported this idea  · 

  10. Create custom reports

    251 votes

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    47 comments  ·  TheraNest App » Reporting  ·  Admin →
    Carol Reeves supported this idea  · 

  11. Add rendering provider and filter to the Invoice Aging report

    89 votes

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    19 comments  ·  TheraNest App » Reporting  ·  Admin →
    Carol Reeves supported this idea  · 

  12. Ability to manually mark a claim as submitted

    80 votes

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    19 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Carol Reeves commented  · 

    Right now, there is no way to track the paper/fax claims that we have to send. An option with "MAILED/FAXED" would be great!

    Carol Reeves supported this idea  · 

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