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Rachel Cull

← Customer Feedback for TheraNest

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6 results found

  1. Greater distinction for canceled appointments

    139 votes

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    17 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Rachel Cull supported this idea  · 
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    Rachel Cull commented  · 

    Client;s who cancel and /or reschedule sessions in the portal should show on the calendar. Instead their appointment is just deleted and there is no record of there being an appointment. This is VERY confusing and often results in me having to weed through hundreds of emails for an auto alert to see if they cancelled or I just accidentally didn't add them.
    The little "CC" when a session in cancelled on my end is helpful but needs to be the same when they cancel on their end.

  2. Include pre-defined list of interventions for progress notes

    520 votes

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    29 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
    Rachel Cull supported this idea  · 

  3. Create custom reports

    251 votes

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    47 comments  ·  TheraNest App » Reporting  ·  Admin →
    Rachel Cull supported this idea  · 

  4. Block client requested appointment time in calendar until confirmed/declined

    88 votes

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    33 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Rachel Cull supported this idea  · 

  5. Customize how appointments are color-coded

    768 votes

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    Under review  ·  206 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Rachel Cull supported this idea  · 

  6. Enter clients as a couple or family

    857 votes

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    120 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
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    Rachel Cull commented  · 

    Yes! Agreed! All the issues with the billing and inability to see on the mobile app, and additional work manually deleting invoices so that only one person is billed as a couple is insanely inconvenient, but it also adds to my overall costs because seeing a couple ( 2 clients) or a family ( 3 or more clients) means that I have that many client accounts I have to add to my monthly subscription for Theranest.

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