Implement read receipts for client secure messages
I'm suggesting read receipts for messages sent TO clients through the client portal messaging.

-
Kara Christopoulos commented
I suggest Read Receipts or the ability to see if a TheraNest secure messaging/email was opened/read by client.
-
Scott Willoughby commented
This is very important. Please add this feature.
-
Leigh Rosenberg commented
I'd like to be able to see when clients have opened (ie read) messages I have sent to them via the client portal. Clients who get routine notifications (such as when bills are paid) don't always recognize when I have sent them an actual message relevant to their care which requires them to open and read the message. If I could know when someone has not opened a message, I could text them to alert them to check their portal, follow up with a phonecall, etc.
-
Cherelle Brown commented
I would like to receive a confirmation notice or read receipt/time-date stamp when a client opens their message in the Client Portal. So that I know they opened and/or viewed the message.
-
Caitlin Mosman Block commented
This is really important
-
Georginia Weygand commented
Yes, a read receipt would be perfect so I know that someone received their message. Or, if they didn't, that I need to reach out to them.
-
Lisa Keutman commented
sent out a mass email to all clients re: practice updates and fee changes --- a Read Receipt would tell me who saw these critical updates! Now I have to contact them all individually which defeats the purpose of this feature
-
Lauren Woolley commented
Please indicate whether a client has viewed the message sent via the portal