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TheraNest App

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17 results found

  1. Upload existing documents to create dynamic forms

    I have all my own forms for my clients already made into word documents and PDFs. Allow me to upload these into TheraNest and use them as dynamic forms so that I don't have to recreate them.

    408 votes

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  2. Spell check integration

    There needs to be spell checking options when composing progress notes and other clinical documents. It is very important that these document are completely accurate and it makes it difficult when there is not this option.

    Tool should work like other word processors, so misspelled words are highlighted or underlined automatically.

    73 votes

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    Declined  ·  Kayla MacNeil responded

    Most modern browsers have the capability of installing browser extensions for spell check and grammar.

  3. Wiley content update

    Update Wiley content in Notes and Treatment Planner

    29 votes

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    Declined  ·  Kayla MacNeil responded

    Thank you for your recent thoughts in our User Voice platform on Wiley Practice Planners! We appreciate your feedback here.

    The content generated by the Wiley Practice Planners is provided by the information Wiley gives us to use. Because Wiley owns the copyrights to this content, we unfortunately don’t have any control over what is generated.

    There are three different PTSD diagnoses: PTSD (F43.10), PTSD – Acute (F43.11), PTSD – Chronic (F43.12). The first one (unspecified) returns results for Adult Psychotherapy, whereas the second two (acute and chronic) only return Wiley results for child and adolescent psychotherapy. Some customers are working around this by using the child and adolescent options and then editing the content once the plan is generated.

    We’ve confirmed we have the most updated content Wiley offers and will continually update if new content becomes available.

    If you have any questions or concerns about existing Wiley Practice…

  4. Convenience Fee for Processing Credit Cards

    Instead of Charging the Credit Card Fee to me as the Provider. I'd like an option for the Client to cover the processing fees. Many businesses have the client cover the cost of processing the card.

    28 votes

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    Declined  ·  Kayla MacNeil responded

    Surcharges on debit card charges are illegal in every state in the United States. Additionally, some states also ban surcharges on credit cards. Because there is no way in our credit card processing system to know if a credit card or debit card is tied to a transaction we do not recommend passing along processing fees to client invoices.

  5. Update Wiley Treatment Planner's Gender Dysphoria Symptoms

    If someone is diagnosed with Gender Dysphoria and you attempt to create a treatment plan with Wiley's treatment planner the only options are for Sexual Identity Confusion. This option gives you the following symptoms to choose from: Behavioral Definitions:
    Uncertainty about basic sexual orientation.
    Difficulty in enjoying sexual activities with opposite sex partner because of low arousal.
    Sexual fantasies and desires about same-sex partners, which causes distress.
    Sexual activity with person of same sex that has caused confusion, guilt, and anxiety.
    Depressed mood, diminished interest in activities.
    Marital conflicts caused by uncertainty about sexual orientation.
    Feelings of guilt, shame, and/or…

    12 votes

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    Declined  ·  Kayla MacNeil responded

    Thank you for your recent thoughts in our User Voice platform on Wiley Practice Planners! We appreciate your feedback here.

    The content generated by the Wiley Practice Planners is provided by the information Wiley gives us to use. Because Wiley owns the copyrights to this content, we unfortunately don’t have any control over what is generated. We’ve confirmed we have the most updated content Wiley offers and will continually update if new content becomes available.

    If you have any questions or concerns about existing Wiley Practice Planners content, please feel free to reach out to Wiley here: https://www.wiley.com/learn/practice_planners/contact.html.

  6. Ability to customize Wiley templates.

    It would be great if we had complete ability. to customize the content/auto-fill options for Wiley Progress Notes and Treatment Plans.

    6 votes

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    Declined  ·  Stephanie Puebla responded

    After our recent update to Wiley content, we noted this suggestion was not part of the update. Please note the content is owned and controlled by Wiley, and TheraNest cannot alter the information generated by the Wiley Practice Planners. If you have any questions or concerns regarding the current Wiley Practice Planners content, please reach out directly to Wiley through their support page here.

  7. Allow Full Credit Information to be entered by client in Client Portal registration

    Currently clients have the option of adding partial credit card information (no CVV) in the client portal when registering/completing intake paperwork. I'm hearing with Simple Practice, that client's can be required to enter full cc information (so that it could be charged for a no show) before coming for their first appointment. This feature would save so much time and effort up front so we are dealing with completing full credit card info. in the first session.

    6 votes

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    Declined  ·  Kayla MacNeil responded

    We cannot store the CVV code prior to charging the client’s cards for the first time – this would be a violation of PCI-Compliance. The storage of a CVV is not allowed by the Card Brands or by the Payment Card Industry Data Security Standards (PCI, DSS or PCI). Storage is not allowed in any format (electronically, encrypted, on paper, etc.). We apologize for any inconvenience this causes.

    https://help.theranest.com/credit-card-processing/cvv-field-missing-when-storing-credit-cards-in-theranest

  8. Select more than one problem in Wiley Treatment Planners

    When creating a treatment plan using Wiley, allow me to select more than one problem. Sometimes a diagnosis involves multiple problems.

    3 votes

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    Declined  ·  Stephanie Puebla responded

    After our recent update to Wiley content, we noted this suggestion was not part of the update. Please note the content is owned and controlled by Wiley, and TheraNest cannot alter the information generated by the Wiley Practice Planners. If you have any questions or concerns regarding the current Wiley Practice Planners content, please reach out directly to Wiley through their support page here.

  9. Modify verbiage in eating disorder section of Wiley Treatment Planners

    The eating disorders section of the Wiley Treatment Planners uses some terms that are problematic such as "obesity" and "BMI". Change these in the system so I don't have to edit them every time I create a treatment plan.

    3 votes

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    Declined  ·  Stephanie Puebla responded

    After our recent update to Wiley content, we noted this suggestion was not part of the update. Please note the content is owned and controlled by Wiley, and TheraNest cannot alter the information generated by the Wiley Practice Planners. If you have any questions or concerns regarding the current Wiley Practice Planners content, please reach out directly to Wiley through their support page here.

  10. Select and display client's preferred pronouns

    One of the issues I run into when using Wiley Notes is that some of my clients information will have their names come up in the session topic and interventions, as well as their preferred pronoun, but, not others. It would be nice if we could preselect their preferred pronoun, and that their names would come up instead of "The client". Also, the session intervention needs to be in past tense because it is what was done. The upcoming intervention is correct "The therapist will, versus the therapist conducted. These small issues still cause me to spend a lot of…

    1 vote

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    Declined  ·  Stephanie Puebla responded

    After our recent update to Wiley content, we noted this suggestion was not part of the update. Please note the content is owned and controlled by Wiley, and TheraNest cannot alter the information generated by the Wiley Practice Planners. If you have any questions or concerns regarding the current Wiley Practice Planners content, please reach out directly to Wiley through their support page here.

  11. Add adoption for adult in Wiley treatment plans

    I work at a practice in which we work with adoptees across the lifespan. While I appreciate the Wiley treatment plan options for adolescent therapy in regards to adoption, we know that adoption impacts people at all ages. I would love to see an option to select adoption as a theme for adult therapy, as well!

    1 vote

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    Declined  ·  Stephanie Puebla responded

    After our recent update to Wiley content, we noted this suggestion was not part of the update. Please note the content is owned and controlled by Wiley, and TheraNest cannot alter the information generated by the Wiley Practice Planners. If you have any questions or concerns regarding the current Wiley Practice Planners content, please reach out directly to Wiley through their support page here.

  12. Update spelling of "Canceled" to "Cancelled" in appointment statuses

    When I'm viewing an appointment that has been canceled, update the status from "Canceled" with one "l" to "Cancelled" with two.

    1 vote

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  13. credit card

    It's annoying to have to process a payment to add a credit card to someone's database.

    1 vote

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    Declined  ·  Kayla MacNeil responded

    TheraNest requires charging a client’s credit card before storing because this would be a violation of PCI-Compliance. The storage of a CVV is not allowed by the Card Brands or by the Payment Card Industry Data Security Standards (PCI, DSS or PCI). Storage is not allowed in any format (electronically, encrypted, on paper, etc.). We apologize for any inconvenience this causes.

    https://help.theranest.com/articles/1195835-cvv-field-missing-when-storing-credit-cards-in-theranest

  14. Intake Form naming conventions

    Should add a drop down list for client portal too... it would be really great if the intake forms were saved in the General docs tab as the name of the actual form, or some kind of combination for packets. Its time consuming to go back and rename them all to have a functional list of documents.

    1 vote

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    Declined  ·  Kayla MacNeil responded

    The title of an intake form could not be included in the file naming convention for the stored PDF versions of the completed form because the form title field in the app allows for special characters (&*%$# etc.). If an intake form title included a special character in the title, it would potentially break the file if those characters were inserted in to the PDF file name.

  15. Taking down profile and ending automatic calls to clients when someone has unsubscribed

    I have decided not to subscribe to Theranest, you need to do a better job and stopping the reminder phone calls to my clients as I am no longer using your service.

    1 vote

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  16. Appointment length in reminders

    Hi, I would like to suggest that the appointment length be removed from the reminder sent to clients. Since insurance allots therapists a portion of that hour for therapists to write notes, the client is confused when sessions end after 45/55 minutes, even though their calendar reminder says "60 minutes." Thank you!

    1 vote

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  17. multiple therapists on statement

    We need statements that allow for multiple therapists to be listed. This is helpful in supervisor/supervisee situations and when there is a joint session with another therapist

    1 vote

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