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TheraNest App

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244 results found

  1. Allow double booking by provider only

    Allow providers to double book appointments but don't allow clients to double book on the client portal.

    3 votes

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  2. Display client's date of birth on the agenda

    Option to have the client's date of birth easily accessible on the agenda.

    4 votes

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  3. Delete appointments from the agenda

    When viewing the Agenda, allow me to delete appointments.

    2 votes

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  4. Add option for 120 minute increments in calendar settings

    Add an option for the calendar to remember if a staff member tends to do 2 hour sessions. The website will automatically assume its only an hour session.

    2 votes

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  5. Display claim status for billed services on Agenda

    On the Agenda, allow me to view if a claim was created for that service and the status of the claim.

    9 votes

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  6. Automatic reply for clients who respond to emailed reminders

    Have an automatic bounce back to emails sent to the do-not-reply@theranest.com email address (for patients who respond to appointment emails).

    5 votes

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  7. Display calendar as Sunday to Saturday

    Have the calendar displayed as Sunday to Saturday rather than Monday to Sunday because that's how most calendars are displayed.

    1 vote

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  8. Add note to kept and rescheduled appointments

    When changing the status of an appointment to kept or rescheduled, allow me to include a note like I can with canceled, no show, and late cancel.

    1 vote

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  9. Select all staff members when creating an appointment

    When creating a multi-staff appointment each staff member has to be selected individually, but there should be an option to add all members in one button

    1 vote

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  10. Automatically delete appointments for archived clients

    When I archive a client, automatically delete all of their upcoming appointments.

    43 votes

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  11. Greater distinction for canceled appointments

    When viewing the calendar, it's hard to distinguish between the cancelled appointments and other appointments because they appear in the same bright color. Have a way for the cancelled appointments to still be shown on the calendar, but with a greater distinction between the kept and scheduled appointments.

    137 votes

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  12. Display client credit on Agenda

    If a client has a credit, allow me to view how much their credit is on the Agenda.

    36 votes

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  13. Buffer Option Between Appointments

    Buffer Option Between Appointments
    - Allowing Therapist to set desired buffer between appointments automatically: if a Ct schedules a 1-2 p appt. and there is an automatic 15 minute buffer, then the calendar blocks out 15 minutes before and after this session.

    26 votes

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  14. Prompt me to change the service type when canceling an appointment

    When I change an appointment to canceled or no-show, prompt me to change the service type so I can remove the current service type and add the cancel/no-show fee service type.

    24 votes

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  15. Edit appointment status after invoice creation

    Allow me to edit the appointment status of an invoice without having to delete the invoice. We invoice all of our clients first thing in the morning and then need to be able to change the status of appointments as needed.

    22 votes

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  16. Add list of clients to contact for next available appointments

    Have a cancellation list (list of people waiting for appointments for a certain week in case of cancellations)

    100 votes

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  17. Change service type selection when scheduling appointment via client portal

    When a client schedules an appointment through the client portal, they have to select a service type. Most of our clients don't understand what the service types mean. Also, there could be a lot of service types to choose from since this is set at the therapist level. Change how this works in the client portal to make it easier for our clients to schedule appointments.

    27 votes

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  18. Differentiate clients with the same initials

    When you have the "Show only client initials in Calendar and staff email alerts" setting enabled, it shows the first letter of the client's first and last name. If I have more than one client with the same initials, I can't tell them apart when this setting is on.

    4 votes

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  19. Select which staff can view my calendar

    Allow me to choose which staff members can view another staff member's calendar. For example, a supervisor may need to view only their supervisees' calendars but not anyone else's.

    17 votes

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  20. Re-Extend Cancellation Reason Notes

    Previously, we were able to provide detailed notes to indicate the cancellation reasons, but now there seems to be a character limit for the reason field. This poses a huge problem when we are trying to keep track of valuable information for cancellations such as when a therapist is out of office or when there is a legitimate crisis leading to the cancellation. Please re-extend the character limit so that we can provide this information together with the cancellations.

    1 vote

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