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Stephanie Thornton

← Customer Feedback for TheraNest

My feedback

7 results found

  1. Keep appointments in "Upcoming" until end of session

    56 votes

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    27 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
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    Stephanie Thornton commented  · 

    YES!! We definitely need a solution around this on the portal side to make the appointments more accessible for clients, even if they do join a minute or two late. This creates an even later start and in some cases a missed appointment.

  2. Add Client ID to all reports

    66 votes

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    22 comments  ·  TheraNest App » Reporting  ·  Admin →
    Stephanie Thornton supported this idea  · 

  3. Partial refunds of credit card transactions

    274 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Stephanie Thornton supported this idea  · 

  4. Accept ACH payments from clients

    166 votes

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    20 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Stephanie Thornton supported this idea  · 

  5. Allow Unapplied Payments in the Payroll Report

    11 votes

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    3 comments  ·  TheraNest App » Reporting  ·  Admin →

  6. Report on missing, expiring, and unsigned treatment plans

    301 votes

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    83 comments  ·  TheraNest App » Reporting  ·  Admin →
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    Stephanie Thornton commented  · 

    Ideally, all statuses in one report unlike the notes that you have to run two reports for missing and unsigned.

    Stephanie Thornton supported this idea  · 

  7. Formatting options for dynamic forms

    641 votes

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    101 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
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    Stephanie Thornton commented  · 

    HUGE need not only for intake forms but also for clinical forms. The options are way too limited right now. Either add options or integrate with an existing form vendor like Docusign or adobe. This is really limiting!

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