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Christi Gardner

← Customer Feedback for TheraNest

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3 results found

  1. Identify appointment as telehealth if not subscribed to integrated system

    6 votes

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    2 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Christi Gardner supported this idea  · 
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    Christi Gardner commented  · 

    At this time, if we are NOT signed up to use your telehealth platform, all appointments default to our in office place of service code.
    There is no way to code appointments as "telehealth" other than to go in each, individual invoice after it has been created, and change the place of service code to "02." What is the point of having a default telehealth place of service setting if it is only usable if we subscribe to your telehealth platform? Please make a box that is in the appointment field and will indicate to the system it is a telehealth appt., even if we are not subscribed to your telehealth platform.
    OR
    allow us to crease service types that link to place of service codes like most other EHRs do!

  2. Link place of service codes to service types

    56 votes

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    16 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Christi Gardner commented  · 

    Office Ally allows you to create different service types linked to various place of service codes. I thought this would be standard when switching to TN. Furthermore, if I don't subscribe to TN's telehealth platform, the checkbox for "telehealth" on the appointment field doesn't even appear! I have to manually change each date of service by opening invoices individually after they have been created and change the POS code there!! This is utterly ridiculous!

    Christi Gardner supported this idea  · 

  3. Automatic telehealth appointment creation for specific service types

    6 votes

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    4 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Christi Gardner supported this idea  · 

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