Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Kathryn Burnett

← Customer Feedback for TheraNest

My feedback

22 results found

  1. Automatically set appointment duration based on service type (Calendar & Client Portal)

    226 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    36 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    An error occurred while saving the comment
    Kathryn Burnett commented  · 

    Problems:
    1. clients can set session length wrong when requesting visit (eg, can schedule a 60 min service visit but only put 30 min on calendar.
    2. staff must correct an incorrect service length and can't change the requested appointment before confirming it. Since it isn't in the calendar but a separate page you have to check the calendar to see if there is enough time for the actual requested services and then confirm it, and then navigate back to the calendar to change the visit length.
    3. clients can't request a telehealth visit so staff has to manually change every requested visit if you are all telehealth.

    Request:
    1. Show any appointment requests on the calendar (for us visual people) in a unique color and allow us to confirm from there.
    2. Allow changes to the requested appointment before confirming.
    3. Allow patients to request a telehealth visit.

    An error occurred while saving the comment
    Kathryn Burnett commented  · 

    Yes, this would be great!!!

    Kathryn Burnett supported this idea  · 

  2. Add confirmed status for appointments

    77 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    22 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Kathryn Burnett supported this idea  · 

  3. Send confirmation to client if they confirm or cancel through a text reminder

    12 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Kathryn Burnett supported this idea  · 

  4. Allow clients to confirm & cancel appointments through email

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Kathryn Burnett supported this idea  · 

  5. Client appointment sign in

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Kathryn Burnett supported this idea  · 

  6. Access telehealth link from progress note

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  TheraNest App » Notes & Cases  ·  Admin →
    Kathryn Burnett supported this idea  · 

  7. Create one reusable link for Telehealth appointments

    14 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Kathryn Burnett supported this idea  · 

  8. Move active clients to prospective clients list

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  9. Allow prospective clients portal access

    14 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  10. Notification for client portal account creation

    52 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    14 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Kathryn Burnett supported this idea  · 

  11. Organization branding for client portal

    19 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Kathryn Burnett supported this idea  · 

  12. Share non-intake documents with clients on the client portal

    30 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  13. Set a default place of service per client

    43 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  14. Add client name and ID number to all documents

    31 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  15. Add a safety plan

    45 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  16. Automatically populate city and state with the zip code

    35 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  17. Customize client details page

    69 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    10 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  18. Remove demographic fields in TheraNest & Client Portal

    93 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    22 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  19. Expand features for handling child/minor clients (notes, contacts, intake etc.)

    197 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    28 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Kathryn Burnett supported this idea  · 

  20. Allow two-way syncing with external calendars (Google, Apple, etc.)

    375 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    55 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Kathryn Burnett supported this idea  · 
← Previous 1

Feedback and Knowledge Base

(thinking…)