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Carolyn Reidy

← Customer Feedback for TheraNest

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7 results found

  1. Don't add copay to non-CPT codes

    1 vote

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    1 comment  ·  TheraNest App » Billing & Payments  ·  Admin →
    Carolyn Reidy supported this idea  · 
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    Carolyn Reidy commented  · 

    We have some fees like no show fees that are completely the patient's responsibility. But when they have a copay or such, I have to make it a point to move it all to the patient, and if I don't catch it, then they only get charged what is listed as part of the insurance billing. We need a way to force NON CPT codes to be the full patient responsibility based on the code.

  2. Add payment note to receipt

    1 vote

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    1 comment  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Carolyn Reidy commented  · 

    When running the card from the ledger, the payment note should be added to the receipt sent to the patient, in case it's a partial payment or the patient asks to prepay the services.

    Carolyn Reidy supported this idea  · 

  3. Don't create claims for non-cpt services

    2 votes

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    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Carolyn Reidy supported this idea  · 

  4. Set order of CPT codes on claims

    3 votes

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    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Carolyn Reidy supported this idea  · 

  5. Add or remove archived clients in reports

    68 votes

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    14 comments  ·  TheraNest App » Reporting  ·  Admin →
    Carolyn Reidy supported this idea  · 

  6. Create custom reports

    243 votes

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    45 comments  ·  TheraNest App » Reporting  ·  Admin →
    Carolyn Reidy supported this idea  · 

  7. Prompt me to change the service type when canceling an appointment

    24 votes

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    Started  ·  8 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    An error occurred while saving the comment
    Carolyn Reidy commented  · 

    There are non CPT codes we use that are fully the patient's responsibility. (Late Charge - No Show fees for example). There should be a way to select that the code is the patient's full responsibility and applies in full to the patient, not applying a copay, or no fee at all for those with no copays.

    Carolyn Reidy supported this idea  · 

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