Don't add copay to non-CPT codes
If I add a non-CPT code to a client's invoice, the copay is applied and then I have to manually adjust it so the full amount goes to the client.
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Carolyn Reidy commented
We have some fees like no show fees that are completely the patient's responsibility. But when they have a copay or such, I have to make it a point to move it all to the patient, and if I don't catch it, then they only get charged what is listed as part of the insurance billing. We need a way to force NON CPT codes to be the full patient responsibility based on the code.