Brett Jossis
My feedback
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95 votesBrett Jossis
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18 votesBrett Jossis
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32 votes
An error occurred while saving the comment Brett Jossis
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75 votes
An error occurred while saving the comment Brett Jossis
commented
This is a huge headache that I don't think TheraNest understands the importance of making this adjustment and the work arounds caused by this issue. As a third party billing company owner, I can attest that virtually all other EHRs allow this, which is why I push for providers to use other systems when I can. You effectively make agencies have the same service types listed multiple types. For example, for the basic 45 minute therapy code, we have to have the service type listed 5 times (90834, 90834+GT, 90834+95, 9083+HO (Medicaid supervision), 90834+HO+95) to account for the multiple modifiers that could be used. It's extremely inefficient and causes way more issues than it prevents. It's the same for all other service types as well.
A better way to do it would be to have the service types separated from the modifiers and allow the modifiers (AND PLACE OF SERVICE TYPE) to be adjusted at the invoice level. It's simple billing practices to do the coding this way.
Brett Jossis
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118 votesBrett Jossis
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11 votes
An error occurred while saving the comment Brett Jossis
commented
When searching for clients at the search bar at the top, have clients pop up as you type in order to reduce unnecessary clicks. TheraNest requires too clicks to navigate through the system.
Brett Jossis
supported this idea
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I agree -- the billing processes within TheraNest are subpar at best. Adjusting CMS 1500 claim forms is common with other systems and necessary in a world where there are billing nuances with every payer.