Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Kaaren Anderson

← Customer Feedback for TheraNest

My feedback

2 results found

  1. Send secure message alert to client's secondary email address

    23 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    An error occurred while saving the comment
    Kaaren Anderson commented  · 

    When a client sends a message thru Theranest some sort of notification to our personal email

    Kaaren Anderson supported this idea  · 

  2. Notify staff via email of appointments canceled via reminders

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    An error occurred while saving the comment
    Kaaren Anderson commented  · 

    Client cancelled via response to text reminder but I was not notified. I was not able to see when they cancelled and billed for late cancel. She was able to show me screen shot that she actually did cancel more than 24 hours in advance. We should get an email notification when clients cancel AND see when they cancelled.

    Kaaren Anderson supported this idea  · 

Feedback and Knowledge Base

(thinking…)