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Kaaren Anderson

← Customer Feedback for TheraNest

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2 results found

  1. Send secure message alert to client's secondary email address

    25 votes

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    5 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
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    Kaaren Anderson commented  · 

    When a client sends a message thru Theranest some sort of notification to our personal email

    Kaaren Anderson supported this idea  · 

  2. Notify staff via email of appointments canceled via reminders

    8 votes

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    3 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
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    Kaaren Anderson commented  · 

    Client cancelled via response to text reminder but I was not notified. I was not able to see when they cancelled and billed for late cancel. She was able to show me screen shot that she actually did cancel more than 24 hours in advance. We should get an email notification when clients cancel AND see when they cancelled.

    Kaaren Anderson supported this idea  · 

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