Notify staff via email of appointments canceled via reminders
Allow my staff to be notified via email when a client cancels an appointment from a phone or text reminder.
7
votes
AdminSarah M
(Admin, theranest)
shared this idea
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Thomas White commented
Allow the staff member to be notified if a client cancels their appointment via a reminder.
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Kaaren Anderson commented
Client cancelled via response to text reminder but I was not notified. I was not able to see when they cancelled and billed for late cancel. She was able to show me screen shot that she actually did cancel more than 24 hours in advance. We should get an email notification when clients cancel AND see when they cancelled.