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Ginger May

← Customer Feedback for TheraNest

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15 results found

  1. Add a feature to track invoices and client statements by number

    37 votes

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    3 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Ginger May supported this idea  · 

  2. Add or edit modifiers on invoice

    74 votes

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    30 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Ginger May supported this idea  · 

  3. Add ability to reactivate inactive insurance

    72 votes

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    23 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Ginger May supported this idea  · 

  4. Ability to manually mark a claim as submitted

    79 votes

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    18 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    An error occurred while saving the comment
    Ginger May commented  · 

    This feature works already when shutting the production mode off, and waiting a few minutes, 'submit' the claims, wait a few minutes, then turn the production mode back on again

  5. Refund or negative payment options

    243 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Ginger May supported this idea  · 

  6. Partial refunds of credit card transactions

    267 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Ginger May supported this idea  · 

  7. Track client's deductible

    21 votes

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    4 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Ginger May supported this idea  · 

  8. Report on client ledgers

    22 votes

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    4 comments  ·  TheraNest App » Reporting  ·  Admin →
    Ginger May supported this idea  · 

  9. Report on client flags

    25 votes

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    6 comments  ·  TheraNest App » Reporting  ·  Admin →
    Ginger May supported this idea  · 

  10. Show Invoice Notes On Statement

    4 votes

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    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Ginger May supported this idea  · 

  11. Show client flags on appointment

    38 votes

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    7 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Ginger May supported this idea  · 
    An error occurred while saving the comment
    Ginger May commented  · 

    When scheduling a client that has a flag, have the flag information populate in the notes of the schedule appointment

  12. Link place of service codes to service types

    48 votes

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    12 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Ginger May supported this idea  · 

  13. Schedule recurring/automatic payments

    196 votes

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    52 comments  ·  TheraNest App » Billing & Payments  ·  Admin →

  14. Allow clients to check-in for appointments at a location

    4 votes

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    1 comment  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    An error occurred while saving the comment
    Ginger May commented  · 

    Having the ability to have clients complete forms before they start their session, whether it is through telehealth or in office. We would like for the client to be able to enter their credit card information each time, and be able to have clients complete any missing documents that are needed from them before starting their sessions. Once they check in, their cards are automatically charged for their responsibility for that session

    Ginger May supported this idea  · 

  15. Remove Insurance Virtual Credit Card Payments from Client's Portal

    1 vote

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    0 comments  ·  TheraNest Client Portal » Billing & Payments  ·  Admin →
    Ginger May shared this idea  · 

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