23 results found

1. Allow clients to test their audio before joining a telehealth session

   When clients click to join a telehealth session, allow them to test their audio before the session so we don't run into any issues before the session starts.

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   1 comment  ·  Conducting Telehealth Sessions  ·  Delete…  ·  Admin →
   Completed  ·  AdminSarah M (Admin, theranest) responded

   With our new telehealth solution, the client and provider can test their audio and video before joining a session. Click here to view a video walkthrough of the new solution.

2. Move provider's picture in telehealth session

   Move the location of the provider's picture in a telehealth session because it is blocked by the "Help" icon.

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   1 comment  ·  Conducting Telehealth Sessions  ·  Delete…  ·  Admin →
   Completed  ·  AdminSarah M (Admin, theranest) responded

   When conducting a telehealth session, the “Get Help” icon has been moved so it no longer obstructs the staff video window.

3. Mute telehealth participants

   As a provider, allow me to mute telehealth participants.

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   0 comments  ·  Conducting Telehealth Sessions  ·  Delete…  ·  Admin →
   Completed  ·  AdminSarah M (Admin, theranest) responded

   Our new telehealth solution allows you to mute participants. Click here to view a video walkthrough of the new solution.