Make legal gender field options only male and female
When selecting the client's legal gender, only allow a Male and Female option since this is what populates on the claim form and those are the only option available on the claim form.

The Legal Gender field in the application and Gender field on the client portal have been renamed to Sex and will now contain the following options: Undefined, Male, and Female. Since this field is used for claims, the options are limited to what is available on the claim form. Any options that were previously selected outside of the three listed will still be seen in TheraNest, but only those three options are available going forward.
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Bill commented
This should be done automatically since as the original post by Sarah M states, the claims are held up when there is a selection other than Male or Female. We have found many claims be held by the clearing house due specifically to this reason. The client has the option in the other fields to further specify any gender particularities, but the Legal Gender, for the purposes of claims, must only be Male or Female. Thank you.
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Jennifer Brooks commented
Under Demographic Info, there is legal gender. Under that drop down there should only be Male and Female if we are following CMS as that is all that is all that is allowed in the CMS-1500.
Under Marital Status we should be able to have "open relationships". We have quite a few patients in varying open relationships and they have to be undefined instead.