Alert me if no auth on file when scheduling an appointment
Alert me if there's no authorization on file, or if the authorization has expired, when scheduling an appointment for a client.
AdminSarah M
(Admin, theranest)
shared this idea
When creating an authorization, you can now specify the start and end date, link service types, and enable a setting to view the authorization statuses when creating an appointment. Click the following link to learn more: https://theranest.zendesk.com/hc/en-us/articles/11747874480148
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Alicia Bown
commented
We have several therapists that keep their own calendars (they do all their own scheduling). Sometimes they will "miss" (ignore) the automated email from TheraNest that a client's insurance authorization has ended. It would be nice if there were a way to set up a pop-up reminder (or something similar) that would prevent them from scheduling a new appointment without actively acknowledging that the authorization has ended.