TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
320 results found
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Enter numerical value for month when adding a credit card
When adding a credit card for a client, allow me to enter a numerical value for the month the card expires rather than selecting the month name from a drop-down.
1 vote -
Show payment method when viewing invoice details
When viewing the details of an invoice show whether it was a client payment or insurance payment under "Invoice Payments and Refunds" and "Unapplied Payments".
11 votes -
Track 1-time payment link emails
We need to be able to see a log from within TheraNest to track that they client received the 1-time payment link in either the contact log or in the activity log
8 votes -
More matches when searching invoices by date
When searching a client's invoices by date, allow me to only type in a 1 digit day or two-digit year. Right now the search is too restrictive and my formatting has to be very specific.
1 vote -
Create new claim tab after paid/processed
Create a new claim tab after the Paid/Processed tab that I can move claims into manually once I've verified that they've actually been paid.
3 votes -
Exclude rendering NPI on per-claim basis
Instead of just being able to check the box in the insurance information to include or not include the rendering provider's NPI, allow me to include or exclude the rendering provider's NPI on each individual claim.
1 vote -
Populate box 24H on the CMS form
Have TheraNest populate box 24H on the CMS 1500 form.
21 votes -
Charge saved payment method without entering CVV
Allow me to save a card on file and charge it later without having to enter the CVV for the first charge.
12 votes -
Add copay to ERA received claim tab
When viewing the ERA received claim tab, allow me to customize the grid to view the copay.
4 votes -
Create refunds for non-credit card payments
Allow me to mark a cash, check, etc. payment as refunded in TheraNest rather than just applying a credit to a client's ledger.
3 votes -
Map TheraNest fields to the 837 file
Provide a "map" that tells us which Theranest field populates which loop of the EDI 837.
Sometimes I can find the error in the EDI 837 but can't figure out where to go in Theranest to make the change that will correct it.1 vote -
Recognize Client Payment has Already been received when using "Process Payment Adjustment"
It would be nice if the "Process Payment Adjustment" option would recognize that a client payment has already been received and not try to automatically shift the copay amount to the client specified by the PR-3 adjustment.
2 votes -
Process payment and write off balance for multiple adjustment types
When processing an ERA, allow me to process the payment and write off the balance if there are multiple adjustment types.
3 votes -
Charge one co-pay per session per day
I was wondering if there's a way to set up a preference for the system to only charge 1 copay per day? When there are 2 sesions in 1 day, let's say a fam session and individual.
1 vote -
Send one-time payment link via text
Allow me to send the one-time payment link via text message.
11 votes -
Cancel refunds
Allow me to cancel a refund that I've started processing.
1 vote -
Only allow admins to change billing provider on invoices
Only allow admins to change the billing provider on invoices, or have a separate permission for billers. We have some staff members that are selecting the wrong billing provider when creating invoices for their clients.
1 vote -
Diagnosis pointers
Allow me to point diagnosis codes to CPT codes so they are reflected correctly on the claim.
1 vote -
Run eligibility checks on prospective clients
Allow me to run an eligibility check on prospective clients.
1 vote -
Check claim for telehealth modifier
When I submit a claim for a telehealth session, have the claim scrub return an error if a modifier is not attached so I can correct it.
4 votes
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